Crouse Hospital has sustained a prominent leadership role in the healthcare history of Central New York community. Working with TERACAI, a locally owned technology partner, who understands the changing healthcare landscape and one that can help an organization adapt to meet the specific needs of their industry, is essential. When thinking of an IT partner for your business, remember to Buy Local, and make a difference.

After the storage solution was implemented, our IT overhead reduced dramatically. We’re getting better performance and better utilization out of our hardware, and we’re also able to start upgrading our network infrastructure… something I don’t think we would have been doing until we had the solid core that we have now.

At the end of the day, it doesn’t matter who gets the credit. The doctor gets the credit for doing a great job and we can stand back and just be proud for the infrastructure that we put in place that allowed that doctor to help that patient and have a positive outcome.

Nimble made our job easier… with the virtualization and centralization of data and just taking out the guesswork for us as IT professionals. It’s just overall a better, more effcient environment.

Technology matters a great deal to Generations Bank which is why they’ve gone in this direction… All the things that are important are improved and built upon in a really nice way by this technology.

One of the problems with growing is… the amount of travel that’s required to go from one office to another.

My board, all of a sudden, feels as if they’re in the same room with each other… I’ve found that videoconferencing lets me have meetings that are effective meetings, lets me do mentoring, lets me do training, where we get people on the same page.

It is with pleasure I write this recommendation. As part of the college's construction of its new Interdisciplinary Science Center, TERACAI was the successful bidder for the provision of a "turn-key" installation of all communications and network technologies. I am happy to report that the work that TERACAI provided was of the utmost quality, it was completed on time and it was completed within budget. I firmly believe that the keys to their success were their attention to detail, their weekly progress meetings which were chaired by a dedicated TERACAI project manager, their corporate support structure which insured all required components were programmed and delivered on time and last but not least the proficiency and expertise of their installation technicians. All matters concerning this project were handled with honesty and sincerity and it is evident that this philosophy is pervasive throughout their entire organization.

They always hit the date, hit their target... That certainly increases productivity and efficiency worldwide... Our travel budget is going to be reduced. The number of meetings people have to travel to is being reduced. That entire solution will save us millions of dollars over the next 5 years. It’s very transformational.

The Nimble [solution] has saved us time through our virtualized servers, and also through the management, and it’s helping us to quickly back up our data solutions. That… saves us a lot of time.

The biggest thing is videoconferencing. We’re able to communicate in other ways than just using the phone.

We can now very easily and very quickly communicate with all our staff across all our programs. We found that we are not only growing in number of staff and size of program, but also growing geographically, so we really needed to make that communication connection.

They started with a network assessment for us and it was phenomenal; it was a very good job, very well done, thorough. The documentation was something that we hadn’t had before so that impressed me and it impressed my bosses. …The reason we’ve grown is the stability that we’ve putting place with TERACAI on that network; (it) has allowed us to grow our business over the last two years substantially.

[TERACAI] is a fantastic company. It’s the whole personal environment, that’s what we really like about it. It’s just a great experience working with you guys.