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"Before Telavox, most of our stats were unknown to us. Today, we get the insights behind the phone calls. All in all, it’s so much easier for us to work today."
"We used Telavox at my previous workplace. When I came to Norban, I was already familiar with Telavox’s solution. We’ll be growing a lot in the coming years, but we don’t yet know exactly in what ways. When you don’t know what the future will look like, having a solid …
Interactive Intelligence Group Inc. (Nasdaq: ININ) is a global provider of contact center, unified communications, and business process automation software and services designed to improve the customer experience. The company's …
PlayVox is the Quality Assurance software that helps you engage and empower your agents. With PlayVox you can monitor your customer service interactions across different communication channels by bringing your …
Sharpen is a cloud native contact center platform that enables customer experience teams to establish better customer relationships. With Sharpen's industry leading software solutions, organizations can empower their customer service …
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