"Most warehousing systems just handle warehousing, not retail. We needed the capability to do both. TECSYS was able to make modifications to their system that they actually added to the core product. They were the only vendor that had the flexibility to do that."
“If it's a partnership, then everyone has a stake in the vision we're trying to achieve,” he commented. “Our search for a true technology partner that could automate processes to the level we needed brought us outside of traditional vendors in the pharmacy space.”
“Tecsys’ WMS is the most critical system that we partner with today. It’s at the heart of everything we do, by controlling the movement of inventory through our facilities, managing allocation, and the overall order flow. It’s a combination of our nervous system and our circulatory system and our whole cardiovascular set up. We rely on it as critically as life support.”
“It’s been a busy time for us with a lot of moving parts and opportunities for error. We’re at the point where we’re now working to optimize all three top-of-the-line systems. We’re serving as that organization in the middle of the three to bring cohesiveness for the long term.”
"Our vision is to deliver an integrated, personalized customer experience across all touchpoints. Our omnichannel strategy centers on modernizing our tech stack, ensuring seamless, unified experiences regardless of how our customers interact with us, whether instore or online."