"TaskRay is a perfect solution for anyone looking to solve the question of project management and Salesforce integration. It has made tracking my work efficient and simple while maximizing Salesforce capabilities like Chatter. Not only is the UI simple and clean, but I actually like getting into my to do list for the day. A huge improvement on Saleforce’s Task concept. More importantly, the company itself has the most amazing support team I’ve ever worked with. They are prompt, knowledgeable and the friendliest people you’ll ever meet! Their knowledge base is incredibly thorough and well written, but their customer service has no problem being the librarian for you. In searching for a way to automate the creation of project templates, I sent them an email for guidance. They got back a day later with links to the correct articles. By following the articles I was able to write and automate my first visual flow. I can’t think of any other time anything this complex was made so easy. Salesforce should take a hint from Bracket Labs and have their support team redo some of their articles."