“I focus on two areas, on and off course experiences. Off course is pretty easy to achieve but the on-course is challenging. Our guests expect perfect turf conditions and at 9300 feet elevation it’s tough to accomplish. However, when we are at our best, we need to be sure that …
“For these players, one bad pin position can ruin an experience. Pace of play falls into the same category – if it takes too long to play, it ruins the experience and has a real effect on players.”
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