21 Tacton Testimonials

“Never before, have we had such control over our data to be able to leverage it to improve our processes, make better decisions, be more proactive for our customers, understand the markets faster because now we have access to the data for every sale that we make.”

“The bottleneck that we got in the company was mostly the technical department. So at any time that we were receiving one extra configuration from the customer, we had to pass by the technical department. So that was really difficult.”

“For Husky’s digital transformation it’s key to use “best of breed solutions” that span across all businesses. Tacton is a key element in Husky’s sales process.”

“CPQ gives our sales teams access to our entire product line, and they are able to come up with new innovative solutions for our customers, based on reliable product information. Project managers and those overseeing the production trust that they can deliver what was promised to the customer.”

“Before [when calculating update costs] I had to gather all the configuration data of a system, determine the due date of the software agreement, and compare it with my price list to calculate everything. This sometimes took me half an hour or even an hour in complex cases. With CPQ, I only need two or three clicks.”

“For [sales], it’s easier now. They can quickly create quotations without asking headquarters. It’s a way of knowing our product, what can be configured, and what the price is.”

“The greatest value of Tacton CPQ in Metso is that it puts the customer in center, as we want our sales people to work simultaneously with the customer, being on the same table, and be able to offer the products and the proposal with them.”

“Any type of ad hoc analysis, we can do much more efficiently now, in a completely different way than before. It is really shifts the game completely.”

“The investment to get the technology in place and to get the information out is so low and the business value you get out from start analyzing this data is so big, so you should just do it. It’s not complicated.”