Systemware FAQs

    • How does Systemware benefit them?

      INCREASE EMPLOYEE COLLABORATION AND PRODUCTIVITY
      Automate business processes with robust scripting and content workflows

      REDUCE STORAGE AND TECHNOLOGY COSTS
      Save on storage and infrastructure costs with compression and cloud integration

      ENHANCE CONTENT SECURITY AND MEET COMPLIANCE REGULATIONS
      Protect content and enhance information governance with controlled access and data masking

      INCREASE THE VALUE AND USABILITY OF YOUR CONTENT
      Locate and extract the exact content you need and transform it into your desired formats

      FIND INFORMATION IN MULTIPLE FILES AND WITHIN LEGACY OR THIRD-PARTY SYSTEMS FAST
      Search, select, and retrieve content within a document through multiple levels of indexing

      CREATE FLEXIBILITY IN THE PACE OF YOUR DEPLOYMENT WITHOUT DISRUPTING YOUR BUSINESS
      Connect your legacy and third-party repositories to Content Cloud and immediately enable and deliver historical data wherever it resides

    • How technical do users need to be to use Systemware's software?

      With todays knowledge workers demanding information at their fingertips an easy and robust user experience is required. Content cloud has developed a single user interface to manage your data across your digital ecosystem and with that comes the easy access to the right content when you need it. With granular indexing you will find the proverbial needle in a haystack with just a few mouse clicks. Automation of menial tasks also means you can leverage all downtime on more meaningful work. With a solution tailored to you users you can realize business objectives faster and empower knowledge workers.

    • What makes Systemware a leader in this space?

      CONTENT SERVICES ARE OUR PASSION
      It’s what we’ve been doing for the last 40 years. Some really big names offer enterprise content management software; and so do some cloud-based newcomers. But when organizations look for the kind of content services platform with the functionality that Fortune 500 companies require, they need a company big enough to do the job and experienced enough to do it right.

    • How/why is Systemware better than those competitors (or most others in their market)? What about Systemware is unique, stronger, easier, etc.?

      Since Systemware is a privately owned business, our decisions are long-term and reflect the needs of our customers, not shareholders. We stay ahead of the information management curve through innovative expertise, renowned service, and products that modernize and advance organizations.

      SYSTEMWARE HAS INDUSTRY LEADING:

      Content Migration
      Migrate your legacy content to Content Cloud with the unprecedented speed of Systemware’s proven Legacy Archive Processor.

      Find Engine
      Reduce storage space, lower cost, and decrease your reliance on a relational database with Systemware’s intelligent metadata storage, the Find Engine.

      Advanced Multi-level Indexing
      Eliminate the time you spend searching for information with the ability to automatically index metadata down to an individual line within a document.

      Segmentation
      Dynamically segment your large reports into individual documents or portions of documents and transform and deliver them in the desired format – without altering the original content.

    • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for Systemware. If it's not simple, use broad estimates or ranges for typical setups.

      n/a

    • Does Systemware offer a trial or free download available?

      N/a

    • Does Systemware offer any kind of training/education for their product?

      OUR ONSITE TRAINING AND EDUCATION
      Get the most from your ECM investment by tapping into all that Systemware has to offer. Our training specialists are available to provide on-site education for you and your staff. Administrative and end-user training is available and can be customized to address your specific needs. Systemware’s training consultants are committed to teaching you how to extract the maximum advantage from new and existing content, while investing minimal time and resources. Unlock the full potential of your Systemware solution by training with the people who understand it best.

    • Describe the implementation process and timeline for Systemware software.

      HOW WE DO IT
      Systemware team members work closely with you to perform a detailed analysis of your current environment and quickly configure and implement products and services that address your business requirements. The solution recommended by our team may extend beyond implementation of the base software and include application development. Some solutions may also include the development of new Web applications or integration into existing applications. Systemware can also:

      Take responsibility for and perform the development project
      Give your staff the expertise needed to be proficient with the Systemware software suite
      Provide training to transfer knowledge to your development team
      Our Solutions Delivery team will develop a thorough understanding of your business and make sure that the implementation of Systemware ECM software fully leverages existing enterprise content in order to solve your business challenges quickly. Our goal is to give you the tools you need to leverage your solution throughout your enterprise.

    • What are the Systemware support options? List all.

      AROUND THE CLOCK SUPPORT
      Our Technical Support team is waiting to assist you. Our team is available 24/7 so you are never alone if issues arise.

      A DEDICATED AND LASTING PARTNERSHIP
      Our team is committed to building strong relationships that maximize the return on your software investment.

      MIGRATION AND CONVERSION EXPERTS
      We have a proven track record of helping organizations navigate the migration and conversion of mass amounts of data.

      FAST, RELIABLE DEPLOYMENTS
      Our team of Subject Matter Experts has been successfully installing solutions and migrating data for 4 decades.

      CUSTOMER INFORMATION PORTAL
      Looking for personalized software updates? Our Customer Information Portal has everything you need.

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