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PlayVox is the Quality Assurance software that helps you engage and empower your agents. With PlayVox you can monitor your customer service interactions across different communication channels by bringing your customer conversations from different service platforms such as Zendesk, Salesforce, RingCentral, Talkdesk, among others.
Replicon is the leading provider of time asset management solutions. Their award-winning solutions help customers capture, manage and optimize their most important and underutilized asset time. Their diverse customer base from small businesses to Fortune 500 companies trusts Replicon to help boost productivity, improve project visibility, eliminate revenue leakage and maintain labor compliance. Replicon has offices in the United States, Canada, India, the United Kingdom and Australia, serving thousands of customers worldwide.
TrackTik is an intuitive security workforce management platform providing actionable insight through integrated field operation and back office solutions. This powerful mobile and web based software connects field personnel to management and clients through a suite of unsurpassed guard management tools, powerful business intelligence modules, and automated financial management solutions. By leveraging TrackTik’s Live Dashboard that captures and displays operations in real-time, security firms have access to centralized data to improve security and business decisions.
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