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Clicktale taps into the wisdom and behavior of millions of visitors so that businesses can deliver the best digital experiences to drive amazing business results. By synthesizing complex behavioral patterns based on millisecond-level actions such as hovers and scrolls, they enable businesses to interpret their customers’ digital body language and understand intent. The pioneer in Experience Analytics, Clicktale marries cognitive computing, machine learning and psychological research to automatically surface issues and answer questions that keep executives up at night.
ConnexAI is a multi-award-winning customer engagement platform that revolutionizes how businesses connect with their customers through advanced artificial intelligence and next-gen communication solutions. Powered by cutting-edge AI technology, the feature-rich CX software is secure, adaptable, and scalable, catering to businesses of all sizes. Designed by a world-class development team, ConnexAI helps organizations increase revenue, boost agent productivity, and elevate customer satisfaction by delivering smarter, faster, and more personalized interactions.
Delighted is a customer experience management solution that helps businesses connect with their customers - to learn, improve, and delight. Delighted is the fastest and easiest way to gather customer feedback and put it into the hands of those who can act on it. Using Customer Satisfaction Score, Customer Effort Score, and the Net Promoter System - a single question and an open-ended comment box - Delighted helps companies align customers’ needs with business growth, monitor the voice of the customer over time, and keep customers coming back. Bose, Target, Uber and other beloved brands of all sizes trust Delighted to collect, distribute and analyze feedback to create more delightful customer experiences.
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