176 SurveyMonkey Testimonials

“We’ve worked hard to do a better job listening to our employees, and collecting valuable feedback through SurveyMonkey has allowed us to make significant improvements for drivers.”

“SurveyMonkey helped us start our business. We started using it from day one to validate our assumptions with customers.”

“Feedback has made a huge difference in my corner of the world, and I think it could make a huge difference for other parts of the business as well.”

“Over one weekend, we opened up an application and were able to support over 130 applicants who were severely devastated by Hurricane Irma. Having Apply as our first point of contact was pretty miraculous, and it allowed us to do something we never thought would be possible in such an unexpected emergency.”

“Huge improvement in NPS that can be attributed to what we’ve learned using TechValidate and the product improvements we’ve made as a result.”

“It made our PR team look great. Without it, we wouldn’t have had the green light to do other surveys.”

“You just press a button to filter the data, and you can immediately see things that weren’t there before. Sometimes we would see a data trend and go, ‘Look at that, that’d make a great headline.”

"The biggest thing we learned from surveys is that sleep is so subjective. Everyone is really unique as to what is soft or what is firm."

“Without SurveyMonkey Audience, surveying consumers in a cost-effective way would be much more difficult.”

"SurveyMonkey Audience allows you to reach customers you didn't know you had. I've been able to hone in and target specific markets."

"It was like the sky opened up and you were an answer to our prayers."

"It’s an opportunity for the customer to get their company and personal name out there. Figure out what the customer wants out of it. Do they want to be seen as a thought leader? Do they want more press opportunities? Do they want to start going on a speaking circuit? Once you figure it out, offer it up. Help that customer realize that a few hours of work can lead to a slew of opportunities for their company as well as their personal brand."

"Customers should be featured in a positive way within their industry, so it’s not just about the product you’re trying to highlight. Make sure to link back to the customer, in addition to any of your products mentioned in the story."

“People really love giving their opinions on different things, so they like to pick and choose what they want to hear from us.”

“We have increasingly used SurveyMonkey because we work with different brand clients that want to speak to mums during pregnancy and early birth stages. This can be a trying time for women. We trust SurveyMonkey for reliability and ease of use for our community. Trust and relevance are important to us—at all times.”