137 Sumsub Testimonials

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  • "The capability to use the solution across different platforms, the ease of setting it up, and the way the workflows are built were all important factors for us. We needed something flexible enough to fit into our app environment and simple enough to implement without adding unnecessary complexity."

  • "Sumsub was the first verification vendor we used. As Guavapay grew, our range of services and integration with Sumsub also expanded."

  • “The growth during CoinPayments’ early days was rapid, and we knew we needed the right tools to scale. Once we realized a set of manual review processes wasn’t feasible, we quickly pivoted to finding the tools that would automate and streamline our client onboarding process.”

  • "Sumsub’s solution directly supports our core business goal: increasing successful verification rates to nearly 95%. With their technology, we’ve been able to boost security, reduce drop-offs, and improve customer satisfaction, while staying compliant across all our regions."

  • "We selected Sumsub for its robust global compliance coverage, high accuracy rates, and the seamless user experience it delivers. Sumsub’s advanced liveness detection technology was especially compelling, as preventing identity fraud is essential to maintaining the integrity of our platform."

  • "Since partnering with Sumsub, we’ve been able to establish a reliable and efficient verification process from the ground up. This has allowed us to onboard clients much faster, reduce errors, and create a smooth and optimized customer journey."

  • "The platform’s workflow functionality provided a flexible framework that addressed our current needs while instilling confidence that it could adapt to future requirements. Sumsub’s customizable checks with bespoke rules and ongoing monitoring allowed us to manage costs effectively, tailoring checks to the specific risks while meeting legal requirements across different …

  • "Sumsub’s product design and transparency made it easy for us to drive the adoption of the solution. Our end users had previously experienced numerous negative interactions with another vendor, which initially posed a significant challenge. However, by quickly onboarding and demonstrating tangible results, we were able to turn user sentiment …

  • "Our decision was driven by Sumsub’s superior automation capabilities and high approval rates. These factors aligned perfectly with our scalability and compliance needs."

  • "Sumsub enabled us to scale our user onboarding significantly without increasing headcount. The automation reduced manual workloads, leading to cost savings and operational efficiency."

  • "Sumsub helps us manage document validation, facial recognition, liveness checks, and AML screening—all in one place."

  • "The platforms we had before worked fine at an individual level, but they didn’t work well from a holistic risk management and efficiency point of view. I needed a helicopter view of what was happening, and I simply could not get that from the setup we had."

  • "One key benefit is the relationship between Wirex and Sumsub. We have bi-weekly meetings to discuss issues and resolutions, which has been very useful in establishing mutual collaboration and understanding. It was great to note that Sumsub would change its approach to suit us. Real customer service starts when problems …

  • "I remember telling our business analyst, with whom we built the onboarding flow, ‘Wow! How fast! Only Sumsub could do it so quickly!’ That responsiveness to regulatory changes and professionalism gives us real confidence in the platform."

  • "Thanks to Sumsub, we can now onboard many more users while maintaining full compliance, giving them access to our products without unnecessary friction."