141 Sumsub Testimonials

"Sumsub streamlined our verification process and helped with global expansion, resource optimization, compliance assurance, and mitigation of fraud and security risks."

“The growth during CoinPayments’ early days was rapid, and we knew we needed the right tools to scale. Once we realized a set of manual review processes wasn’t feasible, we quickly pivoted to finding the tools that would automate and streamline our client onboarding process.”

"We discovered that our long-time partner, Sumsub, was actively working on a solution for the Travel Rule as part of their Transaction Monitoring offering. Having already experienced top-notch service from Sumsub for customer verification, we opted for Sumsub over alternative Travel Rule services."

"We value Sumsub as a verification provider and as our partner. They offer a flexible product that we can adjust to our needs and a very strong Customer Success Team that provides suggestions on how to improve performance and achieve our goals."

"This partnership brings unique value to fintech businesses. By providing this turnkey solution, we make it possible to automatically verify both individuals and corporate clients through desktop and mobile, all under one roof."

"Sumsub helped us be safer in many ways, including anti-fraud terms, avoiding extremist or terrorist activities, revealing adverse information, and concentrating more on our core business activities."

"Sumsub enables us to reduce our clients waiting time, and saves our team loads of work."

"The most exciting thing about working with Sumsub is the improved conversion rate – an 80% increase compared to our previous flow. It’s definitely a better choice for us as more people are coming to the platform and doing it faster. That is the biggest improvement from a company perspective."

"Sumsub has the best support team we’ve ever worked with! Their Telegram chat is super helpful. Whether a technical- or a business-related issue, they respond equally quickly."

"We love the ecosystem Sumsub has built. Thanks to it, it’s easy to find other partners who also accept the same KYC without having to do it again for the user."

"We’ve been using Sumsub for four years now, but we haven’t been working on this model before. This is a game-changer for us! Now we are even more interested in promoting Sumsub among our customers."

"Sumsub enabled us to scale our KYC-verified member base from a couple of hundred applicants to more than 3 million in the span of less than a year. Something that would have been really straining on our limited manpower at the time. Verifying users across multiple regions and locations was equally easy, fast and secure."

"Sumsub offers excellent customer service and an extensive range of practical services that are exciting. They handle documents on a much larger scale around the globe, when compared to other KYC services, especially when dealing with proof of addresses, and documents requiring a high degree of security while maintaining world-class compliance."

"Having customers all over the world, we faced challenges with supporting non-Latin documents. With Sumsub, we wanted to extend coverage and automate processes in different countries."

"We saw a strong correlation between user registration time and ride completion. We wanted to improve these metrics, so we started to look for an automated solution."