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"I am very familiar with everything that goes into building chat, When I started ShiftFlow, I knew right away — for a small team, building chat in-house is almost never a good call."
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“Our community is by far the number one thing that differentiates us from our competition, Stream helps make Benzinga an actual community. Whether it’s discussing the hot stock of the day, responding to technical questions, or encouraging users to attend our daily virtual happy hours, Stream Chat is an integral …
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"People were telling us, 'I'm ready to trade—I just need to ask one question or request another photo."
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"The main issue we had was that our server with Sendbird was located in Japan while our users were located in the UK. We experienced a lot of latency loading the chat and sending new messages. Our original plan was to migrate to another Sendbird server in Europe, but they …
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"Integrating Stream Chat with our existing systems was smooth, thanks to its well-documented API and support from its customer success team. This ease of integration allowed us to quickly implement the chat functionality without causing disruptions in our ongoing operations."
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"There was a significant delay between sending a message and receiving it. With people so accustomed to instant messaging, we got a lot of comments on that."
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"The high-quality documentation was really good, but being able to spin up a working version locally was super important. I could validate what this integration would actually feel like for the team."
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"We were able to create multiple environments for testing before release. The dashboard observability was a huge help."
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"You've been a great partner. That's why we've stayed with you for three years."
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"We're very happy with Stream Chat, and we plan to expand the functionality to other areas of the platform, like our message board, which will allow us to be flexible and create a cohesive user experience as the product becomes more complex."
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"We had some existing, initial notifications infrastructure we built in-house—but when it came to the real-time updates and just how smoothly it (Stream) integrated and the time-frame we had, it didn't make sense to develop our in-house solution any further. When we saw that Stream ticked all the boxes, it …
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"Stream Chat allows us to focus on building Benzinga Pro and supporting our community, not the chat technology powering it.”
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"When it came time to build activity streams that showed the actions that millions of global citizens are taking to end extreme poverty, adopting stream was a no-brainer. In a few, short development sprints we were able to deliver a solution that scaled to support our large user community in …
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"Previously, we didn't have a chat interface inside our app, Communication happened on WhatsApp, and we couldn't monitor the content or protect our customers' privacy."
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"Based on the documentation, it answered many problems that I faced before. it was quite appealing and the main reason why we have Stream in the platform right now."