“The Stream API just works, we appreciate the fact that we simply don’t have to worry about it. It’s simple for us to add new notifications and it scales with us. This gives us time to focus on other priorities.”
"Initially, I planned to implement WebSocket communication manually using Laravel on the backend and React Native on the frontend, However, after assessing the time investment required to learn, integrate, and scale such a solution, it became clear that a more efficient approach was necessary."
“We were getting positive signs from Stream, and that’s really how we landed on choosing their product.”
“Most transport companies in Europe connect to our product daily. We cannot afford downtime. The exchange of freight can happen in seconds. It was important that our chat solution could handle that."
“Very good, the support we got from the engineers at Stream was excellent, and the documentation is good. Where we did have questions or problems, we would get answers quickly and the online documentation would be updated shortly afterward to reflect the clarification. We had to implement our own abstraction layer on top of the PHP SDK because we wanted to use Stream with a similar interface as Doctrine, and integrate it as a service within Symfony, if there were already a solution like this out there the implementation would have been trivial, but it was still very straightforward without.”
"Anything that is not free when you're a super early stage start-up is a little daunting. But when you think about the cost of building something from the ground up—the amount of development hours, research, and maintenance—I think our price point completely makes sense, and it's (chat) pretty integral to our product."
"We help care plan companies, like Blue Cross Blue Shield, manage their member bases."
"We evaluated three or four competitors against our must-have criteria and telehealth security standards, including Sendbird."
"We aim to challenge the superficial norms of dating. We match users based on personality, leveraging the puzzle metaphor to encourage genuine connections. In addition to the virtual realm, our in-person events have been immensely successful, prompting us to explore ways to seamlessly integrate these experiences into the app."
"While PubNub served us initially, scalability issues became apparent as our user base grew. Connectivity problems were affecting user experience, necessitating a change. The prior connection with Stream and positive interactions at Global Dating Insights (GDI) in London influenced our decision to switch."
"We realized that we, as Checkatrade, weren't doing enough to connect consumers and tradespeople, Providing in-app chat encourages both consumers and tradespeople to use just one communication method, reducing this common pain point."
“It (Stream Chat) is another tool that has spared us from having to reinvent the wheel, reinvent the architecture while providing us the granular control, the scalability, the reliability and the analytics layer that we need to really free our engineers up to focus on the differentiated user experience.”
"With Stream Chat incorporated into our application, our users will now be able to book appointments through forms directly available through chat, and we expect this new functionality to have a huge, positive impact on business.”
"We are at half a million MAU, and our user base is spread across southeast Asia. The two biggest markets for us are Indonesia and Vietnam, and our user base is primarily young working adults and hiring managers, ranging from millennials to Gen Z; chat is a very native interaction mode for them. So that's why we picked this form of interaction instead of the traditional email application structure."
“Building out feed technology is quite a challenge. We made the mistake of trying to build it ourselves, and we were just stuck. From a feature perspective, we couldn’t build something as robust as what Stream can provide. I’m simply amazed at how certain features, such as ranking, work. Stream is also very easy to implement and their team has been responsive on Slack!”