“Very good, the support we got from the engineers at Stream was excellent, and the documentation is good. Where we did have questions or problems, we would get answers quickly and the online documentation would be updated shortly afterward to reflect the clarification. We had to implement our own abstraction …

"We built a very effective text-only chat, but because it lacked customization, we received feedback from users that they would instead use off-platform messengers that had the features they wanted."

“Stream is pretty much a decision we made in the past and we don’t constantly have to worry about it. I think that’s a sign of great software because it allows our team to focus on building unique solutions.”

"Integrating Stream Chat with our existing systems was smooth, thanks to its well-documented API and support from its customer success team. This ease of integration allowed us to quickly implement the chat functionality without causing disruptions in our ongoing operations."

"We realized that we, as Checkatrade, weren't doing enough to connect consumers and tradespeople, Providing in-app chat encourages both consumers and tradespeople to use just one communication method, reducing this common pain point."

"Episode is an interactive storytelling platform, and we use chat for our book club feature. Our main goal is to mirror real-life book clubs. We want to create a space for players to connect, communicate, and earn rewards for the stories they're reading together."

"When we first started, we looked at Stream's Chat SDKs and APIs to understand the scope of work. We saw that the APIs were very easy to use, and the chat documentation was very thorough. From there, something that Stream offered, and we were very happy to take them up …

“As time went by and our use cases got more advanced, we started chatting with the team [at Stream] to get answers. We feel that we established a good relationship with the team, and with time, we moved between the tiers toward a personalized feed solution. For a few weeks, …

"There was no shared picture. You couldn't always reach the right person at the right time, and messages were often missed or repeated."

"We help care plan companies, like Blue Cross Blue Shield, manage their member bases."

"We evaluated three or four competitors against our must-have criteria and telehealth security standards, including Sendbird."

“It’s truly been a pleasure using Stream. Our app wouldn’t be as successful as it is without Stream’s activity feeds and chat APIs.”

"We are just testing the waters at this time. We will have to consider upgrading our plan as we continue to monitor performance. The flexibility of Stream's pricing has allowed us to focus on scaling confidently without worrying that we will be locked into a plan we've outgrown."

"It really just made sense to buy a commercially available product. We're not in a 'build' business. We're in the business of building marketplaces, not of building chat products."

“We were getting positive signs from Stream, and that’s really how we landed on choosing their product.”