"When you're talking about sports, you have peak seasons, We've just come out of our peak season with American football in the fall. We spend all year preparing for that boomerang curve of user engagement."
"There was a significant delay between sending a message and receiving it. With people so accustomed to instant messaging, we got a lot of comments on that."
“Simple and elegant solutions like Stream Chat create a sense of community and togetherness during virtual events."
“Most transport companies in Europe connect to our product daily. We cannot afford downtime. The exchange of freight can happen in seconds. It was important that our chat solution could handle that."
"The main issue we had was that our server with Sendbird was located in Japan while our users were located in the UK. We experienced a lot of latency loading the chat and sending new messages. Our original plan was to migrate to another Sendbird server in Europe, but they did not provide adequate support, so we decided to thoroughly evaluate other chat providers and eventually decided to use Stream."
"We built a very effective text-only chat, but because it lacked customization, we received feedback from users that they would instead use off-platform messengers that had the features they wanted."
“I’ve worked with a lot of technology solution vendors in my career, and the term ‘partner’ tends to be used loosely, but my team feels like we have a true partnership with Stream. Instead of just telling us a price and a plan, Stream is committed to understanding our business so that we can architect, build, and customize our apps exactly how we want them using Stream’s technology.”
“We expect this event to really take off, and the chat functionality will certainly be utilized to drive engagement.”
“Youth will have the opportunity to log in during the live show, and we’ll specifically ask viewers to use the chat to participate in contests, ask questions, and win prizes. We anticipate some very large viewership numbers for this event and a lot of activity in the chat box.”
"Teamworks is the operating system for sports. We started out with messaging and calendar functionalities and expanded to forms after that, but we've moved into nutrition, social media, and performance management. Just about everybody in a professional sports organization will interact with Teamworks at some point in their day. If Microsoft powers offices, Teamworks is what powers the backend of a sports organization."
"A challenge we faced was syncing messages between all of the different devices users may have. We leveraged Firebase and were able to solve that problem. It solved the original needs, but we ran into other challenges as our audience grew. At that moment, we had two options: one, we could keep iterating, or two, we could go with a provider who does that best to continue doing what we do best."
"Initially, I planned to implement WebSocket communication manually using Laravel on the backend and React Native on the frontend, However, after assessing the time investment required to learn, integrate, and scale such a solution, it became clear that a more efficient approach was necessary."
“Building out feed technology is quite a challenge. We made the mistake of trying to build it ourselves, and we were just stuck. From a feature perspective, we couldn’t build something as robust as what Stream can provide. I’m simply amazed at how certain features, such as ranking, work. Stream is also very easy to implement and their team has been responsive on Slack!”
"Dabble is a global sports wagering business that has products in Australia and the US at the moment. The Australian product is a traditional sportsbook that allows customers to bet on sports and racing events with fixed odds betting. The US product is more of a daily fantasy player statistics product where customers can place an entry on player projections."
"We realized that we, as Checkatrade, weren't doing enough to connect consumers and tradespeople, Providing in-app chat encourages both consumers and tradespeople to use just one communication method, reducing this common pain point."