"We evaluated three or four competitors against our must-have criteria and telehealth security standards, including Sendbird."

"The high-quality documentation was really good, but being able to spin up a working version locally was super important. I could validate what this integration would actually feel like for the team."

"I am very familiar with everything that goes into building chat, When I started ShiftFlow, I knew right away — for a small team, building chat in-house is almost never a good call."

"Previously, we didn't have a chat interface inside our app, Communication happened on WhatsApp, and we couldn't monitor the content or protect our customers' privacy."

“Stream is pretty much a decision we made in the past and we don’t constantly have to worry about it. I think that’s a sign of great software because it allows our team to focus on building unique solutions.”

“Simple and elegant solutions like Stream Chat create a sense of community and togetherness during virtual events."

"There was a significant delay between sending a message and receiving it. With people so accustomed to instant messaging, we got a lot of comments on that."

"We were able to create multiple environments for testing before release. The dashboard observability was a huge help."

"You've been a great partner. That's why we've stayed with you for three years."

“We expect this event to really take off, and the chat functionality will certainly be utilized to drive engagement.”

“Youth will have the opportunity to log in during the live show, and we’ll specifically ask viewers to use the chat to participate in contests, ask questions, and win prizes. We anticipate some very large viewership numbers for this event and a lot of activity in the chat box.”

“The Stream API just works, we appreciate the fact that we simply don’t have to worry about it. It’s simple for us to add new notifications and it scales with us. This gives us time to focus on other priorities.”

"The main issue we had was that our server with Sendbird was located in Japan while our users were located in the UK. We experienced a lot of latency loading the chat and sending new messages. Our original plan was to migrate to another Sendbird server in Europe, but they …

"We are at half a million MAU, and our user base is spread across southeast Asia. The two biggest markets for us are Indonesia and Vietnam, and our user base is primarily young working adults and hiring managers, ranging from millennials to Gen Z; chat is a very native interaction …

“Very good, the support we got from the engineers at Stream was excellent, and the documentation is good. Where we did have questions or problems, we would get answers quickly and the online documentation would be updated shortly afterward to reflect the clarification. We had to implement our own abstraction …