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"There was no shared picture. You couldn't always reach the right person at the right time, and messages were often missed or repeated."
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"We realized that we, as Checkatrade, weren't doing enough to connect consumers and tradespeople, Providing in-app chat encourages both consumers and tradespeople to use just one communication method, reducing this common pain point."
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"There was a significant delay between sending a message and receiving it. With people so accustomed to instant messaging, we got a lot of comments on that."
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“As time went by and our use cases got more advanced, we started chatting with the team [at Stream] to get answers. We feel that we established a good relationship with the team, and with time, we moved between the tiers toward a personalized feed solution. For a few weeks, …
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"The core integration we built during those first two weeks is still what we use today."
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“Building out feed technology is quite a challenge. We made the mistake of trying to build it ourselves, and we were just stuck. From a feature perspective, we couldn’t build something as robust as what Stream can provide. I’m simply amazed at how certain features, such as ranking, work. Stream …
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"Investment is a very sensitive product. Some people express dissatisfaction with bad language whenever the price goes down, especially with the volatile crypto and US stocks. Moderation helps keep the chat clean and the community safe. It is easy to use and what is provided out-of-the-box with Stream Chat is …
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“Very good, the support we got from the engineers at Stream was excellent, and the documentation is good. Where we did have questions or problems, we would get answers quickly and the online documentation would be updated shortly afterward to reflect the clarification. We had to implement our own abstraction …
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"We've leveraged Stream to provide innovative audience engagement via chat, with custom reactions, verified status indicators, and user metadata to create immersive experiences. We wrapped all the features of Stream into a simple module that can be dropped onto a page to add robust chat functionality to any experience in …
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"We're very happy with Stream Chat, and we plan to expand the functionality to other areas of the platform, like our message board, which will allow us to be flexible and create a cohesive user experience as the product becomes more complex."
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"I am very familiar with everything that goes into building chat, When I started ShiftFlow, I knew right away — for a small team, building chat in-house is almost never a good call."
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"We help care plan companies, like Blue Cross Blue Shield, manage their member bases."
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"We evaluated three or four competitors against our must-have criteria and telehealth security standards, including Sendbird."
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"Stream's tools provided unparalleled flexibility, allowing us to replicate our previous customizations while also laying the groundwork for future enhancements."
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"Stream's scalable architecture positions Jófogás for continued innovation, providing the flexibility needed to adapt and grow."