"A challenge we faced was syncing messages between all of the different devices users may have. We leveraged Firebase and were able to solve that problem. It solved the original needs, but we ran into other challenges as our audience grew. At that moment, we had two options: one, we could keep iterating, or two, we could go with a provider who does that best to continue doing what we do best."
“Chat is one of our most important engagement tools. We know if we have an engaged audience, we have a happy customer. We want to continue to invest in up-leveling the attendee experience."
“By the time our event happened, there was a new performance-oriented component in the [Stream] SDK that we were able to integrate within a few hours, We had no issues with chat performance during the event.”
"The company and people profiles on Crunchbase are constantly changing, Our users, especially salespeople, want to know when these changes go live in the companies or markets that they’re interested in. By partnering with Stream, we were able to integrate a customizable activity feed into our paid products that boosted engagement among our sales users.”
“The Stream API just works, we appreciate the fact that we simply don’t have to worry about it. It’s simple for us to add new notifications and it scales with us. This gives us time to focus on other priorities.”
“As time went by and our use cases got more advanced, we started chatting with the team [at Stream] to get answers. We feel that we established a good relationship with the team, and with time, we moved between the tiers toward a personalized feed solution. For a few weeks, our team worked in a tight relationship with the Stream team to achieve our goals for the product.”
“I’ve worked with a lot of technology solution vendors in my career, and the term ‘partner’ tends to be used loosely, but my team feels like we have a true partnership with Stream. Instead of just telling us a price and a plan, Stream is committed to understanding our business so that we can architect, build, and customize our apps exactly how we want them using Stream’s technology.”
"We are just testing the waters at this time. We will have to consider upgrading our plan as we continue to monitor performance. The flexibility of Stream's pricing has allowed us to focus on scaling confidently without worrying that we will be locked into a plan we've outgrown."
“Generally, the integration went well — I think it was pretty straightforward. There was a little back and forth between our team and Stream’s team, and the support has gone well."
“Communication is a big area where I think Stream has helped us by allowing us to incorporate chat and announcements."
"Episode is an interactive storytelling platform, and we use chat for our book club feature. Our main goal is to mirror real-life book clubs. We want to create a space for players to connect, communicate, and earn rewards for the stories they're reading together."
"When we first started, we looked at Stream's Chat SDKs and APIs to understand the scope of work. We saw that the APIs were very easy to use, and the chat documentation was very thorough. From there, something that Stream offered, and we were very happy to take them up on, was a design review of our code and UI, which we did for our iOS and Android experiences."
"We had some existing, initial notifications infrastructure we built in-house—but when it came to the real-time updates and just how smoothly it (Stream) integrated and the time-frame we had, it didn't make sense to develop our in-house solution any further. When we saw that Stream ticked all the boxes, it was a clear choice."
“We were getting positive signs from Stream, and that’s really how we landed on choosing their product.”
"We knew what we needed to do immediately, but we also knew what we were going to try to do in the future — we wanted to make sure we would have the ability to make channels, and customize UI, Interactions like sharing files, emojis, link parsing, add mentions, and threads were also Stream selling points.”