When we chose STORIS back in 2000, we knew we had found a long term partner with furniture industry focus and flexibility to match our specific business needs. Back in 2000 we decided to change our existing retail system over to one that was more focused on retail furniture sales. STORIS was the partner that we chose that year and we’ve been with them ever since. When it comes to upgrades, STORIS always provides us with extremely professional, step-by-step assistance that we require. With STORIS, we experience the highest level of satisfaction and comfort.

Partnership is the key word. I feel AFW and STORIS have grown together over the years. We’ve brought great ideas to each other and have made them happen. The STORIS team has always been responsive to our needs and open to help deploy new technologies to enhance the customer experience. Combined with our culture of value and honesty, AFW has been built on systems of efficiency and consistency. This means from the warehouse, sales floor, customer service and all points in between.” The Decision to Convert to STORIS “We had been contemplating converting to STORIS software for a couple of years. Our business took a slight downtick in early 2009 and we took a hard look at everything. We decided to invest and make the move to be better prepared when business recovered. Business has been really good and our timing was perfect. The idea was to do more with less overhead and smarter systems. It’s really worked out well.” The Benefits “The real benefit of this robust business suite is actually being able to do more with less. Sales people can enter orders much faster. Every department has more information available in fewer screens. It has also drastically reduced our training time for new employees. And it looks great, too!” The Advantages of an eCommerce Platform “We’ve been using STORIS’ eCommerce platform for years. It’s nice to have real-time inventory and order information on our website, seamless to our store operations. We have continually increased online sales revenue since 2010.” A Stable Platform “System stability has never been an issue in 20 years with STORIS. Our uptime has been incredible! We are over 99% uptime at all locations and we are a 362 days a year operation. Nothing beats a stable system. When a stable system gets better, it maintains peace of mind while empowering people to find even more efficient ways to do their work. While it doesn’t trump system stability and value, we genuinely like the people at STORIS and trust them.” A Great Team “STORIS understands how we do business. We have a lot of long term employees as does STORIS. Working together over the years they understand our unique challenges and the challenges of our industry. We can be candid with our needs and they respond.

STORIS has delivered many advantages including helping us achieve margin goals, accurate inventory control, and an exceptional POS experience. We are very happy with STORIS implementation services and the way the application is serving our retail business. Retail prices controls are helping us achieve our margin goals, the cycle counting of our inventory is more accurate and our point of sale solution is quicker and more precise. We are seeing definite advantages we didn’t have in our previous software.

We knew improving our technology platform was crucial to Mathis’ future growth as a top retailer. STORIS’ leading reputation made them the obvious choice. STORIS is an important part of Mathis Brothers success. Your solution is great and keeps getting better as it responds to our changing needs and the needs of the industry. That’s why we’re happy to recommend STORIS to everyone, even our competitors. We know the more input you get, the better the output will be. We’re looking forward to many more years as a dedicated partner.

STORIS makes us incredibly efficient. We’ve not only increased sales, but have grown customer satisfaction by reducing the time to complete orders by 80%. We assessed the landscape of several different technology solutions for retail companies of our size. After following a course of due diligence, we felt that STORIS was the perfect platform for our business. The STORIS software has already proven to be more robust with tighter inventory control processes, an enhanced level of accountability in the system and an improved customer experience.

Our ability to treat customers right relies heavily on how quickly we can serve, check out and deliver the purchased merchandise to them. With STORIS as our retail platform, we have the tools to provide our customers with the best shopping experience possible.