"Not only do we need pre-employment criminal record checks done for onboarding but we’re also running them through OIG (Office of Inspector General at the US Department of Justice) checks on a monthly basis. We also need to get them appointed with insurance carriers who do their own background checks on top of that. The process takes time and costs a lot of money, so the accuracy and detail of employment criminal background check information provided to us is critical, because to go through the whole process to find out that we potentially can’t get someone appointed to a carrier can be a very costly problem. Sterling’s technology has allowed us to get more accurate background checks faster and easier, which is critical to us and our success.”