224 Square Testimonials

"I set up my loyalty program from my Square Dashboard and it was pretty simple. As a business owner, I don’t want to have to think about anything else. The loyalty program runs on its own.”

“One of the beautiful things about Square is it’s so easy to get going quickly. We went from idea to open in probably 60 days back in mid-2017 as a proof of concept.”

“I needed to build something safe and intuitive for the layperson. People get on and they get it right away. They just point the joystick where they want to go and the boat goes that way."

“Best-in-class tools shouldn’t be reserved only for big businesses with teams of engineers.”

“From day one, even when we were not partners with Square, the support was excellent. The support in the Square Slack channel was better than we ever hoped for. The documentation is organized cleanly and professionally, which really accelerates our development process.”

“The integration of Square Terminal into our customers’ workflows provides a modern, secure, and cost-effective solution to manage all of their business data in one place.”

“Our websites were so quick and easy to set up. Moving our eCommerce sites to Square Online was a no-brainer for us.”

“Within the 13 years we’ve been open, we have never done anything that we are not confident in. Whenever we enter into something new, we always make sure that what we currently have is unaffected. The biggest upside of Square for Restaurants mobile POS has been keeping my staff on the floor more of the time which has led to greater customer satisfaction.”

“We were very lucky that we were already in a digital-forward position. We already had online ordering; we already had contactless payments; we had QR code ordering already, mainly for people who had dogs and wanted to wait outside [for their food]; we already had a KDS [kitchen display system]. So there was really no reason for anyone to come into contact with us at our restaurant, unless they wanted to.”

“When a chef puts something in a customer’s face, we get instant gratification. They taste it and I can see their reaction. They taste my spirit. That’s what gets me up in the morning so I can do this every day.”

“We recognize that technology is key to making sure that operationally we’re getting things right, and that could spear out to so many different touch points with respect to our brand experience.”

“It is helping us get orders every week where we weren’t seeing that kind of traffic before.”

“I really enjoy working with the Square Online Store and delivery service — it really works for us. Each location has a 10-mile delivery radius and customers who shop online can enter their address and it directs them to the location near them where they can then see inventory at the lot, and then the managers at the lot arrange the delivery.”

“It’s our dream, and we realized this dream. To see this place open [before the pandemic] and see everybody coming in and telling us, ‘I feel like I’m being transported to Paris,’ it’s just exactly the feeling we wanted to convey.”

“I feel secure that, you know, if something was to happen to me that he’ll be fine. And that he will be able to carry on our business and continue because honestly, right now, he can actually run this business without me.”