Square 9 Softworks FAQs

  • Who is Square 9 Softworks best for - their role(s) within what kind of companies.

    Square 9’s software is used by various industries, from manufacturing and education to aerospace. Any company looking to reduce the amount of paperwork and the time spent looking for said documents.

    Our intelligent information management platform is most commonly used in Accounts Payable departments. Employees such as clerks and bookkeepers will significantly benefit from automating their tedious data entry to focus on more revenue-generating tasks. Our platform has also helped HR departments with their onboarding processes and legal departments with contracts management and document version control tools.

  • How does Square 9 Softworks benefit them?

    Paper-based work is a soul-crushing, profit-sapping drag on individual, team, and company productivity. Paper literally smothers innovation, creating a competitive disadvantage.

    The Square 9 AI-powered intelligent information management platform takes the paper out of work and makes it easier to get things done with digital workflows that automate many aspects of how you work today. We make it easy by extracting information from scans or PDFs, storing documents in a searchable archive, and building digital twins of your current processes through graphical workflows.

  • How technical do users need to be to use Square 9 Softworks's software?

    The Square 9 Platform is intuitive and easy to navigate for users. Some training will be needed to set up more advanced features, such as automated workflows.

  • What makes Square 9 Softworks a leader in this space?

    Square 9’s Intelligent Information Management Platform uses next-generation web technology cutting edge AI-driven data capture to deliver fast ROI and reduce inefficiencies for our customers. Our software is multiple award-winning and recognized on independent review sites like G2, TrustRadius, and Capterra.

  • Who are Square 9 Softworks's biggest competitors (3-5 companies)?

    We are typically compared to DocuWare, Laserfiche, and Revver. See how we compare to our competitors at square-9.com/why-square-9 .

  • How/why is Square 9 Softworks better than those competitors (or most others in their market)? What about Square 9 Softworks is unique, stronger, easier, etc.?

    The Square 9 platform is set apart by its true AI-based data capture, TranformAI, which extracts data from your documents quickly and accurately. TranformAI extracts data from all document types regardless of legibility and even captures line item data.

    We work the way you want to work. Not the other way around. The Square 9 platform is flexible and scalable to your business’ specific needs and processes.

  • What kind of features can customers expect Square 9 Softworks to release in the near future? And longer term?

    Square 9 is utilizing next-generation web application technology to give customers lightning-fast speed, all within an easy-to-navigate interface. We plan to continue building out this technology to deliver even faster ROI for our customers.

  • Which popular or common software does Square 9 Softworks integrate with?

    Square 9 integrates with the tools you already use in your job today. We have integrations with the largest AP software, including Microsoft Dynamics 365 Business Central, QuickBooks, NetSuite, and Sage. Our complete integration list can be found at square-9.com/integrations.

  • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for Square 9 Softworks. If it's not simple, use broad estimates or ranges for typical setups.

    Square 9 has 3 pricing tiers*:

    Square 9 Process Automation Essentials
    $50.00 for 1 User License Per Month
    Square 9 Process Automation Essentials delivers the tools you need to begin your digital transformation with solutions for Accounts Payable, Accounts Receivable, Human Resources, and Contracts Management. Or Square 9 can help build your own custom application design based on your individual industry needs.

    Square 9 Digital Transformation Essentials
    $68.00 for 1 User License Per Month
    Square 9 Digital Transformation Essentials allows you to step up your paperless strategy by including all of the features of our Process Automation Essentials and adding Web Forms and CloudBridge integration services for sharing data with local applications.

    Square 9 Enterprise Essentials
    $75.00 for 1 User License Per Month
    Committed to driving efficiency beyond a single application or department? Square 9 Enterprise Essentials scales to meet the needs of your organization with unlimited workflow and web forms capabilities along with the advanced integration capabilities you'd expect from Enterprise Class Content Management.

  • Does Square 9 Softworks offer a trial or free download available?

    Square 9 does not have a free trial or download of our products. However, we offer interactive guided tours of our products on our website. Visit info.square-9.com/product-library .

  • Does Square 9 Softworks offer any kind of training/education for their product?

    Square 9 has a robust learning management system with all you need to become an expert. We also have a Knowledge Base that guides you through the software.

  • What are the Square 9 Softworks support options? List all.

    As an end user of Square 9’s suite of products with an active support and maintenance contract, you gain access to Square 9’s team of highly specialized product experts Monday-Friday, 8:00 AM-8:00 PM Eastern time. During that time, we are happy to address general product questions, break/fix scenarios, provide technical support, or route you to the appropriate resource for any other need. If you’re working with one of our resellers, they’ll be your first point of contact and can escalate any issues they’re unable to solve to our team on your behalf. Either way, we look forward to working with you!

  • Do Square 9 Softworks’s solutions include AI?

    Our cutting-edge solution, TransformAI, automatically captures all essential data from documents by discerning the identity and location of information on each page without template-based extraction. By accurately extracting information at this level, you can confidently replace tedious manual work and embrace increased productivity at a fraction of the traditional costs. Try TransformAI yourself by submitting your invoice samples to our secure trial portal at square-9.com/tai-try-it-out.