"Squadcast has helped us accelerate the implementation of incident management best practices. By making Squadcast the central piece of our incident management, we were able to implement numerous best practices and in that process, we learned to clearly distinguish between Incidents and Alerts. Incidents that are critical and need to …

"Our platform’s overall reliability has increased since we started using Squadcast for incident management. We have been able to easily integrate it with our monitoring stack, define strict escalation policies, and establish routing rules to alert our on call engineers in case of an incident. Most importantly, managing on call …