Spinnaker Support is a leading global provider of third-party support, managed services, and consulting for organizations that run SAP or Oracle. Spinnaker Support supports SAP, BusinessObjects, SAP HANA Database, JD Edwards, Siebel CRM, Oracle E-Business Suite (EBS), Oracle Database, Oracle Fusion Middleware, and more. Customers located in more than 100 countries save an average of 62% on their annual maintenance fees and leverage Spinnaker Support's deep expertise to help define, manage, and progress towards their strategic technology objectives. Headquartered in Denver, Colorado, Spinnaker Support services customers from regional operation centers located in Denver, London, Moscow, Mumbai, Seoul, Singapore, and Tel Aviv.
We like the ease of use, the ease of opening tickets, and the ability to escalate when needed. Spinnaker Support often responds within two minutes of our logging an issue, and the support skillset with Spinnaker has been so much better than our previous provider
"We tried hard to make our relationship with Oracle work and to locate resources to help implement new technology in 9.1 tools such as Orchestrator. Oracle only wanted to discuss migration to their own cloud solutions, which were of no value to us. Our IT team was receiving only cursory responses from Oracle support regarding open service requests. Bug fix issues we reported would go months with no response or progress from Oracle. Layne had to continue to hire contractors to develop their own fixes or enhancements to existing functionality. Our current JD Edwards support provided by Spinnaker Support is far superior, and we love our dedicated team that we can always rely on."
"Spinnaker Support engineers go above and beyond to resolve issues in a timely manner and helped us implement significant processes efficiencies. The additional value of the advisory services have saved us time and afforded us substantial cost savings on consulting and implementation fees."
Read Spinnaker Support Reviews, Testimonials & Customer References from 13 real Spinnaker Support customers.
Browse Spinnaker Support Case Studies, Customer Success Stories, & Customer References from 16 businesses that use Spinnaker Support.