Spinnaker Support

"We selected Spinnaker Support to provide ongoing support for our entire Oracle application landscape. As the head-to-head evaluation progressed, it became crystal clear that Spinnaker Support is the best choice for Partner Communications Company Ltd. They provide an exceptionally high level of local support at an attractive price point and have quickly evolved into a natural extension of our own internal IT team. They consistently display in-depth Oracle application knowledge as pertains to our unique environment."

"Making the decision to move to Spinnaker Support was quickly proven as the right choice; their quick response times and attention to resolving issues in a timely manner. Having direct access to our ASL and developers, made our integration to the Q Series smooth and successful."

"We tried hard to make our relationship with Oracle work and to locate resources to help implement new technology in 9.1 tools such as Orchestrator. Oracle only wanted to discuss migration to their own cloud solutions, which were of no value to us. Our IT team was receiving only cursory responses from Oracle support regarding open service requests. Bug fix issues we reported would go months with no response or progress from Oracle. Layne had to continue to hire contractors to develop their own fixes or enhancements to existing functionality. Our current JD Edwards support provided by Spinnaker Support is far superior, and we love our dedicated team that we can always rely on."