Spinnaker Support is a leading global provider of third-party support, managed services, and consulting for organizations that run SAP or Oracle. Spinnaker Support supports SAP, BusinessObjects, SAP HANA Database, JD Edwards, Siebel CRM, Oracle E-Business Suite (EBS), Oracle Database, Oracle Fusion Middleware, and more. Customers located in more than 100 countries save an average of 62% on their annual maintenance fees and leverage Spinnaker Support's deep expertise to help define, manage, and progress towards their strategic technology objectives. Headquartered in Denver, Colorado, Spinnaker Support services customers from regional operation centers located in Denver, London, Moscow, Mumbai, Seoul, Singapore, and Tel Aviv.
"We tried hard to make our relationship with Oracle work and to locate resources to help implement new technology in 9.1 tools such as Orchestrator. Oracle only wanted to discuss migration to their own cloud solutions, which were of no value to us. Our IT team was receiving only cursory responses from Oracle support regarding open service requests. Bug fix issues we reported would go months with no response or progress from Oracle. Layne had to continue to hire contractors to develop their own fixes or enhancements to existing functionality. Our current JD Edwards support provided by Spinnaker Support is far superior, and we love our dedicated team that we can always rely on."
"We always get a response from Spinnaker Support within the first 30 minutes and our assigned support team typically already has it resolved. They are more knowledgeable than Oracle Support, and we have complete confidence that our issue will be resolved efficiently every time we make a call to the Spinnaker Support team."
"The cost of maintaining our SAP system in Japan was excessive. We looked at all of our alternatives, including other third-party ERP maintenance providers, and Spinnaker Support was the only organization prepared to handle our requirements in Asia. The ability to redeploy some of the ERP budget to other projects without putting the health of my systems at risk is a huge win for our organization."
Read Spinnaker Support Reviews, Testimonials & Customer References from 13 real Spinnaker Support customers.
Browse Spinnaker Support Case Studies, Customer Success Stories, & Customer References from 16 businesses that use Spinnaker Support.