“There have been savings from operational efficiencies, but the bulk of what we gained was really increased productivity. By streamlining work processes and delegating tasks to operations staff, our team has been able to develop new capabilities and take on new responsibilities.”

“It's got to be transparent and auditable so we can share it with our stakeholders. And it's got to be actionable so we can trace problems all the way back to their source at the equipment level - or, better yet, address issues proactively, before trouble occurs - in order …