"It was a big deal for the Norwich Society to commission what was for us a large and expensive piece of work from Special Design Studio. From the start we felt that they understood our needs and took us through a rigorous process of discussing what our new website was aiming to achieve in terms of functionality and communication with a wider public. The whole process has caused us to reassess the information we provide for members and the public, and prompted us to focus more on our users’ needs. We are very pleased with the look, layout and navigability. The ability to join the Norwich Society on-line is already encouraging new members and we trust that the site will become an attractive resource for the general public as well."