Customer Crunch is a pure play customer intelligence solution provider. Their approach is to deliver solutions covering Customer data strategy, CRM initiatives, Data Science, and even complete Digital Transformation programs . They are inspired to work with organisations on a mission to understand their unique customer story. They define customer with a wider lens then most. CUSTOMER: ‘Any individual, business or government entity that has the potential to start, continue or renew a relationship with your product or services.’ From Finance to Farming, Mining to Media, Gaming to Government, Retail to Real Estate; they believe that any organisation will become more effective through the continual focus on customer behaviour and the act of learning how to influence the motivating factors of consumer choice.
Niji digital has been their sole focus since they launched back in 2001. Originally created to sell manufactured products, marketplaces are increasingly making the switch to services. This, in turn, is creating a new type of economy based on functionality and practice. The "product-service” paradigm is central to many of the changes they see around them today, with an underlying design movement driving the transition from idea to reality. It will no longer be possible to separate a business’ performance from its willingness to embrace, and indeed harness, these major changes at play in their society, or, for that matter, from the performance of its digital solutions.
Soliant Consulting® is a software consulting and development partner for custom software applications. We help clients anticipate the future of their businesses and build powerful digital solutions to keep them ahead of the game.