“We put the contract out to tender via lot 2 of the Crown Commercial Service Technology Products 2 framework (RM3733), aware that any new provider would face a number of challenges. It had to be quick off the mark, happy to work alongside outsourced software management provider, Serco, and able …

“Softcat are very proactive. Often, we can’t turn things around as quickly as we would like to and Softcat give us the information we need to make decisions and to help speed up our internal processes. I would certainly use Softcat again.”