“From the beginning of my relationship with SmartVault and their employees I have felt that this was a Company that truly cared about providing a quality service to each customer. An unfortunate fact of life is that my former data management company is so large that a sole proprietor like as me is not even a blip on their screen. In contrast my experience with SmartVault made me feel I was actually working with human beings that wanted to help if a problem arose. Susan Guggenheim did most of my training and could not have been more attentive or helpful. When I experienced some hiccups with the initial data transfer and was not getting enough help at Support, she stepped in and made sure that I was taken care of. Generally speaking I am very happy that we moved into the cloud with SmartVault for our data storage and management solution.”