SmartRecruiters works with mid to large size companies who have complex hiring needs. Many of our customers have a global reach and need a system that is adaptable and configurable for their ever changing needs.
SmartRecruiters is exclusively focused on delivering a best-of-breed recruitment solution for you to manage your recruitment functions from one centralized, fully integrated, and highly extensible platform. As a cloud-based SaaS solution, there are no additional hardware or software costs for you to find, select, and hire the amazing talent you need.
SmartRecruiters' core platform is called SmartRecruit - you can further enhance your hiring experience by selecting from optional add-on products. We strive to provide our customers with the best possible tools to make finding top talent simple, easy, and with minimal effort; so your hiring teams can focus on what really matters - connecting with people. At SmartRecruiters we engineer our technology to incorporate equal and fair opportunities for all candidates so you can have a large and diverse candidate pool. We achieve this by thoughtfully minimizing bias through research and development which is powered by science.
Our solution provides a smooth and tranquil experience not only for your hiring team but for candidates too. By minimizing excessive click-throughs, offering collaborative communications between hiring teams and candidates, and providing a visually clear and beautiful platform, we welcome you to enjoy the same experience our customers benefit from.
SmartRecruiters was designed with user autonomy in mind, built around the way people truly work. In fact, this premise really originates from a key design principle of our product development process (namely 'Ease of Use') which is the belief that every feature or function released in our platform must be simple, intuitive, and easy to use by anyone who touches our platform.
Our adherence to this principle truly underlines the success of our platform and differentiates us from other vendors in this space because there are no excessive click-throughs or page navigation steps to access the functionality you need. Every task in SmartRecruiters is designed to be quick, easy and readily available right at your fingertips - without requiring vendor support. The simplicity and intuitiveness of SmartRecruiters set us apart, enabling us to deliver an incredibly user-friendly platform that customers rave about.
Because we are committed to the belief that business software should have the same user experience as the most popular consumer apps, customers find their entire hiring teams - from Coordinators to Hiring Managers, and even Executives, embracing our platform. We understand that regardless of skill level, everyone on your hiring team needs to use the platform because the hiring landscape has changed - requiring more collaboration and organizational transparency to close better hires.
At SmartRecruiters we are an innovative solution built to always be a strong leader in the market. Below are some of the key points that make SmartRecruiters the adequate platform for you:
-Comprehensive Ecosystem: We believe in empowering you to win by using our technology, so you can attract, select and hire amazing talent and on demand. We achieve this by designing and building our platform to be simple, intuitive and easy to use by anyone. Further, you can seamlessly connect to hundreds of trusted partners to shape your hiring process to your business needs for your hiring demands now and in the future all via our comprehensive Marketplace. The freedom to move faster and hire smarter, thanks to our usable, flexible, and connected platform. (https://marketplace.smartrecruiters.com/)
-Strong Partnership: Yes, we are a software company that provides ATS, but from a successful hiring perspective, we are not just looking at technology only. We need to zoom out and look at your entire recruiting function - on people, process and technology, in order to find the right balance towards the success of your hiring.
-Product Innovation: SmartRecruiters is an evolutive platform with new functionalities every three months to stay at the top of the market requirements. We also provide weekly system 'delights' to ensure we remain a functional platform for our customers.
-Global, Scalable & Diverse: Our global and diverse employees and customer base helps us to understand and recognize the needs of the recruitment market to ensure we are providing a world class product and support. We also understand that as your company develops and grows, potentially globally, we are designed to scale to enable high system performance.
-Certifications and Compliance: SmartRecruiters are certified with ISO 27001, SOC 2, Cyber Essentials and ICO which are all industry recognized security certifications which highlight and validate our robust security measures, controls and processes in place. Our certifications show our commitment to providing the highest levels of security and protection for our global customers.
-Open APIs: SmartRecruiters offers REST APIs to help you integrate in a seamless way with other tools such as your core HR or your career sites.
-Configurable Platform: Our platform enables our customer base to all have unique hiring experiences configured for their organizational needs. Thanks to the easy admin interface, your team is able to configure the platform to evolve as your company needs evolve.
-Talent Acquisition Suite: SmartRecruiters is more than an ATS, thanks to our modular approach, you can enrich the core module SmartRecruit with helpful add-on modules such as: CRM (SmartCRM), AI (SmartAssistant), chatbot (SmartPal), Text and WhatsApp (SmartMessage), Onboarding (SmartOnboard).
-Economic Model: Within SmartRecruiters we consider that every one of your employees needs to be able to access the tool. That is why there is no limitation in the access or roles - you decide and maintain access and permissions freely to provide you with autonomy.
-Well-Capitalized and Financially Stable: SmartRecruiters is a well organized company with growing results and financial security.
Our competitors range from 'best-of-breed' recruiting solutions to 'Human Capital Management (HCM) suites' with applications with recruiting modules. Based on the region of the world and size of organization, competitors vary quite a bit.
SmartRecruiters offers a modern, scalable, enterprise-grade talent acquisition suite that empowers businesses to make great hires on-demand and under budget. We differentiate in 5 ways:
1. SmartRecruiters provides a modern, enterprise grade, and engaging user experience that drives engagement and collaboration from all users – candidates, hiring managers, recruiters, and admins.
2. SmartRecruiters provides a comprehensive, end-to-end talent acquisition suite which is purpose-built to help companies make great hires. SmartRecruiters’ capabilities span the entire recruitment process – from sourcing, to hiring, to onboarding – all within a single system.
3. SmartRecruiters is intelligent, leveraging data and automation to empower recruiters and help drive better hiring outcomes across the recruitment lifecycle.
4. SmartRecruiters is architected as a global, extensible, cloud-based platform. SmartRecruiters is secure by design and gives customers the tools they need to meet privacy and compliance requirements. SmartRecruiters offers modern APIs and an ecosystem of over 600 partners – which means customers can easily integrate with their existing HR tech stack, and find the solutions they need for their business.
5. SmartRecruiters partners with customers to deliver business outcomes. We have built an industry-leading methodology, called Hiring Success, and a world-class customer success team to help customers develop world-class recruiting capabilities.
As a result, SmartRecruiters yields 5X higher user adoption vs. previous systems and 2X higher candidate conversion rates for customers.
As we look to the future, we are investing heavily in seamless experiences, centralizing data, and intelligent automation. With this in mind, we are focused on allowing our customers to expand the breadth of our platform by opening more APIs, expanding our already expansive configurable back end, and embedding AI and automation into as many areas of our product as possible - all while staying compliant and prudent on ethical concerns that many recruiters and HR organizations have.
We believe that integrations are the key to unlocking the full potential of your Talent acquisition capabilities. Engineered for adaptability, our platform offers a broad spectrum of integrations, from fueling equitable background checks to creating bespoke career sites, to building efficient data synchronization.
Our Marketplace allows you to seamlessly connect our platform to hundreds of trusted partners to shape your hiring process to your business needs - giving you the freedom to move faster and hire smarter, thanks to our usable, flexible, and connected platform. It offers the largest array of pre-integrated recruiting services and apps to centralize your entire hiring process via seamless integration into the platform. Here you can find partners with a wealth of experience at a click of a button, who can seamlessly integrate with SmartRecruiters to meet your hiring demands now and your future hiring needs. You can learn more by visiting: https://marketplace.smartrecruiters.com/
SmartRecruiters has introduced a set of enhanced integration and automation capabilities that make deploying and managing HRIS/HCM connections much simpler. These capabilities will give our customers an easier way to connect systems and build powerful automations to support their unique use cases. From user and job syncs to candidate attributes, our incredible technical teams are well adverse and confident in providing a seamless integration between your connected systems.
With open APIs, we enable our customers and partners to integrate with their current services or applications, allowing them to build their own apps on top of the SmartRecruiters platform and create fully customizable solutions to fit their organizational needs.
Based on the needs of our customers, we offer a wide variety of contractional options.
Based on your needs, we offer a variety of options for you to see our products. Contact our team for more information (https://www.smartrecruiters.com/resources/get-started/)
Training is a pivotal factor in adoption, so we intensely focus on ensuring users are adequately trained and confident in their ability to optimize the system. SmartRecruiters provides helpful templated user guides and educational training materials, this includes guides and self-service training for Recruiting Users, Hiring Manager Users, and Admin Users.
Implementation timelines are dependent on the scope and complexity of a customer’s functional and technical requirements.
SmartRecruiters employs two implementation approaches:
1. A rapid implementation approach and enables you to quickly realize value from investment in our platform. This approach focuses on foundational functionality.
2. An implementation for customers with more complex needs where HR integrations are required or there are large recruitment teams currently working independently of one another. This approach is tailored to an individual organization's needs.
We will determine a team for implementation based on your company’s needs.
All paid subscribers receive our Standard support to answer questions and address issues. This allows System Administrator to do the following:
Use our Help Center within our Community Pages to access a feature knowledge base, FAQs, and useful tutorials and best practices on using SmartRecruiters.
Create a ticket with our support team on our support portal pages if specific guidance isn’t available on our Community pages or to report system performance issues.
Premium support is also available.
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