Smart IT Support Ltd Testimonials

"Patterson Signs are a sign manufacturing company based in Swalwell, Gateshead. We have an IT infrastructure which includes 24 computer workstations, a Microsoft Small Business Server, various plotters and sign printers, and also a recently installed IP based camera system. Our IT systems are vital to the day to day running of our business, downtime seriously affects our production. It was for this reason we contracted Smart IT to support our systems. Smart IT has been providing IT support to our company now for nearly five years. During this time we have always received a professional and efficient service from Smart IT, which at times has far exceeded our expectations. We are very happy with the service provided to us by Smart IT and would have no hesitation in recommending them to others."

"Having upgraded our server, with all of the associated problems, and wasted a substantial number of chargeable man hours doing so we looked around for a suitable IT support service provider. We obtained quotes and met with a number of IT support service providers, both local and national before choosing SmartIT. Mark (Hickin) our account manager spent time with us explaining the services Smart IT provide and how these could benefit our company, and since signing with Smart IT I think it fair to say, stealing a line from a well-known wood care specialist’s TV advert, “It does exactly what it says on the tin.” Our server has run perfectly, any problems / queries have been addressed promptly & professionally by the Smart IT staff. To be honest my only regret is not contacting them to have them configure the server on the first place which would have saved me substantial time (& that’s now lost billing time)."