"We have a philosophy: we’ll either coach a rep up or coach them out. It’s our goal to coach reps up. If they embrace the app but are struggling to reach their target we’ll try to coach them up so that we don’t lose them. All reps have different strengths and weaknesses, and Skynamo allows managers to hone in on those qualities and coach them as individuals."
“What’s nice is everyone’s got access to the information. So, we’ve got a merchandising manager who can sit and check stores from within the office. If there’s anything that we’re not happy with, we can place it on that person’s Skynamo calendar, which will tell him what needs to be fixed on his next store visit. He, in turn, also captures a whole bunch of data when he’s in the store, which comes back to us. So, we all have access to the same data. And we’re all feeding that data all the time.”