Sitel Group Testimonials

“Sitel Group has a strong delivery presence across onshore, nearshore and offshore locations and work at home agent (WAHA) experience through Sitel at Home™ allows it to meet diverse shoring needs of the clients in the post COVID-19 world. To support the hybrid model, it launched MAXhubs to be leveraged for engagement and in-person training and collaboration needs of its workforce. Sitel Group work-at-home security solution has been further developed to incorporate geolocation, facial recognition and remote monitoring of agents.”

“We recognize that if we want great experiences for our customers, we must partner with a business that, yes, has cost-effective solutions, but at the heart of the business is the desire to deliver great customer experiences.”