Sitel Group Testimonials

“CX Learning mobilized its cross-disciplinary know-how and expertise, including a gifted scriptwriter who pitched scenes in remarkable fashion, a diverse programming schedule, and a deep understanding of this universe. Together, this enabled the creation of a TV channel that perfectly matches initial expectations. The agent engagement rate (97%) backs this up, as well as the agent performance regarding customer relations fundamentals and relational posture, which increased by an average of 12%.”

“It has been a pleasure to work with you on this project. I have to say the collaboration was excellent, and you were fabulous in creating the connection with our team. Mutual transparency was key. We learned in the process, and the outcome was great. We are very happy with the result, and I’m speaking on behalf of our team. The feedback is fantastic for you guys, so thank you very much.”