Sitel Group

Read 15 Sitel Group reviews and testimonials from customers, explore 22 case studies and customer success stories, and watch 5 customer videos to see why companies chose Sitel Group as their

Sitel Group is one of the largest global providers of customer experience (CX) products and solutions, Sitel Group® empowers brands to build stronger relationships with their customers by creating meaningful connections that boost brand value. Inspired by each brands’ unique vision and goals, they as applying their expertise to create innovative solutions that reduce customer effort. With 160,000 people around the globe – working from home or from one of their CX hubs they securely connect best-loved brands with their customers over 8 million times every day in 50+ languages. Whether digital or voice-based, their solutions deliver a competitive edge across all customer touchpoints. Their award-winning culture is built on 40+ years of industry-leading experience and commitment to improving the employee experience.

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  • 15 Testimonials View
  • 22 Case Studies View
  • 5 Customer Videos View
Customer Rating Review Score based on 1336 reference ratings
4.8/5.0 (1336)

15Testimonials

  • “CX Learning offered us a multi-modal, dynamic, and interactive solution. The module fulfills our two main requirements: attractive design, and short format. But, more importantly, they managed to put our …

  • “CX Learning mobilized its cross-disciplinary know-how and expertise, including a gifted scriptwriter who pitched scenes in remarkable fashion, a diverse programming schedule, and a deep understanding of this universe. Together, …

  • “We work with a lot of solutions and a lot of tools. With Sitel Group®, we have the ability to converge all these tools and channels into one single platform …

14 more testimonials currently locked

22 Case Studies

  • Sitel at Home™ Delivers Aggressive Ramp with Specialized Talent, while Meeting Seasonal …

  • Strong Cultural Alignment Leads to Outstanding Sales for U.S. Insurer

  • Tribune Publishing Reduces Operating Costs while Boosting Subscriber Retention

21 more case studies currently locked

5 Customer Videos

  • Avast Securing Business Continuity with the Chennai Team in India
  • Tribune Publishing - Customer Success Story (Phil Niccolls - Senior Vice President Shared Services)
  • Accor - Customer Success Story(Fernand Fernandez - Senior Vice President Guest Experience & Engagement)
4 more videos currently locked

Additional Sitel Group Information & Resources

Read Sitel Group Reviews, Testimonials & Customer References from 15 real Sitel Group customers.

Browse Sitel Group Case Studies, Customer Success Stories, & Customer References from 22 businesses that use Sitel Group.

Watch Sitel Group Customer Videos to learn why 5 businesses chose Sitel Group.