Sitel Group is one of the largest global providers of customer experience (CX) products and solutions, Sitel Group® empowers brands to build stronger relationships with their customers by creating meaningful connections that boost brand value. Inspired by each brands’ unique vision and goals, they as applying their expertise to create innovative solutions that reduce customer effort. With 160,000 people around the globe – working from home or from one of their CX hubs they securely connect best-loved brands with their customers over 8 million times every day in 50+ languages. Whether digital or voice-based, their solutions deliver a competitive edge across all customer touchpoints. Their award-winning culture is built on 40+ years of industry-leading experience and commitment to improving the employee experience.
“Currently our most important strategic partner, Sitel Group takes care of our consumers in Brazil, Europe and the USA, as well as providing the technology needed for our multi-award winning chatbot. I can confidently say that Sitel Group is one of the largest and best contact center and technology companies on the market a team passionate about what it does and always connected with the best tools and market trends. Sitel Group bring innovation and creativity to our processes and deliver great results for our partnership.”
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