“Our online office is now bigger in terms of customer interactions than our physical brick-and-mortar office. This is a vital driver for our further growth as a challenger in the market. Our 24/7 self-service platform helps persuade people to switch and become OZ customers in a market that has traditionally …

"Everything will be arranged quickly with this insurance company. The site and app are very clear and easy to use."

"Sitecore, Verndale, and Salesforce are the critical foundation to almost everything we do at Not Impossible Labs by communicating our passion to make the impossible, possible. They fuel our mission “ to change the world through technology and stories."

"By personalizing our content to the network current situation and also to the current step in the process of acquiring a new optic fiber network, we make sure customers are well informed. We give them control and confidence that we will take care of everything, and they will be more …

"We’re in the business of providing world class Theme Park and Resort experiences, with key business objectives to sell tickets/experiences and drive visitation to our properties. Sitecore supports that through a frictionless and personalised digital CX."

"We keep the landing page design clean and put calls to action high up on the pages. Natural language talks you through filtering results. The imagery includes as many actual clients and real people as we could, especially in areas serving Aboriginal and Torres Strait Islander communities."

"Consumers hate rehashing what they did online to a call-center rep, and they hate not seeing a call-center engagement reflected in their digital experience. So, we’re blending them together. Sitecore gives us that power."

"By ensuring customers have easy access to the information they need to configure a bike to their exact requirements, we can move them towards a purchase. For example, providing content on new store openings, or details of our Bike Hire scheme where riders can try out a bike for a …

“We wanted to provide nurses with an online membership and certification portal, a simplified registration process, personalized membership experiences, and unified data access across multiple systems—all through single sign-on. That’s when we started taking advantage of Sitecore’s highervalue features.”

"With Sitecore, we deliver a better user experience and gain the agility to stay competitive in the marketplace."

"We’ll be able to ask, how much of our new sales are generated by the various channels? What are the click rates with email personalization? With Sitecore’s flexibility and speed, we can understand and meet customer needs faster and better than our competitors."

"Sitecore gives us an incredibly robust and modular way to create effective websites across a range of customers while at the same time standardizing the platform and increasing efficiency."

“We achieved a 4% increase in website retention rates and 62% increase in motor insurance quotes, and it all comes down to the integration of Sitecore with Azure’s machine learning capabilities.”

"At first, we were fighting for survival. We could see that every year, we would get less and less of this huge online market. Now through our digital transformation with Sitecore, we gain market share by delivering competitive value to our customers.”

“With Sitecore, we continually gather and use data to personalize content for our guests before, during, and after visits, and that has made a great impact on the guest experience and our bottom line.”