“Our system is now more efficient, transparent, saves lots of time and there are no longer duplications as only one error can be reported for one delivery number. Our users find it much faster than the previous manual system, there is visibility to other departments who can access certain data …
“The workforce can now see how well they are performing in real-time. The managers can also walk around the shop-floor and see this information, or have it displayed on their own computers at their desks.”
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