“Since deploying Singlepoint to manage our customer complaint process, Sauflon has now moved from a slow, inefficient process to a dynamic, fully automated one. Easy to use screens have replaced lengthy input documents. On-demand, live data has replaced business critical information buried in spreadsheets. Visibility and efficiency have replaced countless …

“We implemented Singlepoint 6 years ago, primarily for internal and health and safety audit management, corrective actions and document control. It is very simple to administer with easy to manage permissions and control and it is easy to see who is doing what; it’s totally transparent.”