“Engineering changes used to be completed by each individual department and the corresponding paperwork would be filed by department as well. Now that everything’s in Singlepoint, we have one central repository and we can find the change history without having to chase around departments searching for paperwork. Going paperless has also helped to save money and having a full history of changes means that when an audit falls, there’s no problem.”
“Since deploying Singlepoint to manage our customer complaint process, Sauflon has now moved from a slow, inefficient process to a dynamic, fully automated one. Easy to use screens have replaced lengthy input documents. On-demand, live data has replaced business critical information buried in spreadsheets. Visibility and efficiency have replaced countless hours lost to manually housekeeping the process.”












