SimpleTexting FAQs

  • Who is SimpleTexting best for - their role(s) within what kind of companies.

    Whether you're just getting started with text marketing or need a reliable API to scale your SMS efforts, SimpleTexting is designed for you. Leading brands use SimpleTexting to send promotions, provide customer service, generate leads, and more.

  • How technical do users need to be to use SimpleTexting's software?

    Even if you've never used a business texting platform before, you can get up and running in minutes with SimpleTexting. And if you need help, their customer support team is available by chat, text, email, or phone.

  • What makes SimpleTexting a leader in this space?

    Customers recommend SimpleTexting because they offer:
    - Leading support by phone, chat, text, or email
    - Short codes, toll-free numbers, and local numbers
    - Robust features and a user-friendly platform
    - Unlimited text-to-join keywords at no extra cost
    - Affordable pricing with no commitments

  • What kind of features can customers expect SimpleTexting to release in the near future? And longer term?

    SimpleTexting's newest features include the ability to request a number with your local area code, create MMS drip campaigns, and send files to individual contacts.

    In upcoming releases, customers can expect to:
    - Have multiple numbers on one account (for different departments, locations, and teammates)
    - Set hours of ability and create an automated out-of-office message
    - Integrate directly with popular apps, instead of through Zapier
    - Save time with recurring campaigns

  • Which popular or common software does SimpleTexting integrate with?

    SimpleTexting integrates directly with Mailchimp. Using Zapier, you can plug SimpleTexting into 1,000's of other apps including:
    - Salesforce
    - Shopify
    - Facebook Lead Ads
    - Unbounce
    - Google Forms
    - Constant Contact
    - Justuno
    - Many, many more

  • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for SimpleTexting. If it's not simple, use broad estimates or ranges for typical setups.

    SimpleTexting's plans start at just $25/mo for 500 outgoing SMS messages. They also offer custom plans for companies sending over 50,000 messages per month. All incoming SMS messages are free. To learn more, visit simpletexting.com/pricing

  • Does SimpleTexting offer a trial or free download available?

    Yes, you can try SimpleTexting free for 14 days. No credit cards, contracts, or obligations.

  • Does SimpleTexting offer any kind of training/education for their product?

    SimpleTexting's library of resources is unmatched by any other competitor.

    Sign up for a live demo with an onboarding specialist at simpletexting.com/schedule-demo/

    Become an SMS expert with their SimpleTexting Academy video series: youtu.be/vFVQtMD937g

    Discover insights and tips about texting at simpletexting.com/navigating-sms/

  • Describe the implementation process and timeline for SimpleTexting software.

    It's easy to get started with SimpleTexting. You can be up-and-running within just a few minutes.

    If you already have a list of phone numbers, you can import them directly into the platform. If you don't, they offer a variety of ways to build your list. You can create a text-to-join keyword, embed a web form on your site, customize a sign-up widget, host text-to-win contests, and more!

    Once you have a list of subscribers, all you have to do is draft your message and click send!

    If you need to implement SimpleTexting with your existing software via Zapier or their API, SimpleTexting offers an extensive help center with articles and videos to help you get started.

  • What are the SimpleTexting support options? List all.

    SimpleTexting's team is available 7 days per week. Their hours are:

    Mon-Fri 9am-9pm ET
    Sat-Sun 10am-5pm ET

    Call or text (866) 450-4185 to get in touch with an SMS expert. You can also email support@simpletexting.net or click the chat bubble at SimpleTexting.net.