Simplesat Testimonials

“All of this was generating frustration: the very slow application, a 0.01% response rate, and the lack of automatic feedback reports. We are doing IT support for our users but we don’t know if they are satisfied with us, and which points we should do better.”

"I was stepping out of our day to day support process due to growth in the business, but I wanted to monitor the service element after the transition. I want to maintain our service levels at a high standard and like to learn from feedback. We needed a platform that could support this.”