Sift Review

Customer Reference Rating4.7
Devices Supported
  • Windows
  • Mac
  • Web-based
Customer Types
  • < 50 Small Businesses
  • < 250 Medium Businesses
  • 250+ Large Businesses
  • 83Testimonials
  • 62Case Studies
  • 4Customer Videos

Overview

Sift Science is a fraud detection platform for mobile apps and websites. The solution uses large-scale machine learning to catch fraudulent users, and protects e-commerce and online businesses from fraud.

Sift Science utilizes robust real-time machine learning expertise to help businesses avoid online fraud. The software’s machine learning tools improve continuously by learning in real time from customer input, website activity, and from a worldwide network of fraud analysts. Plus, the platform constantly updates its library of more than 16,000 fraud signals to stay one step ahead of strategy-changing fraudsters.

Sift Science offers features such as social data analysis, IP address analysis, and device ID finger-printing, to enable online businesses such as e-commerce stores, social networks, payment processors, and marketplaces to prevent and avoid fraud. Top clients include Wayfair, Hotel Tonight, and OpenTable.

Benefits

Prevents Payment Fraud

Sift Science helps to prevent payment fraud and boosts your revenue. It accomplishes this by accurately identifying fraudsters using its directory of over 16,000 fraud signals.

Effective Fraud Fighter

Sift Science constantly updates its machine learning features and fraud signals database to include emerging and new fraud strategies. The tool automatically blocks fraudsters, and helps you save time, money, and manpower spent on fraud reviews. You can prevent fraudulent orders and chargebacks, and provide a secure and smooth shopping experience, which will boost customer confidence and your sales.

Ensures High-Quality Content

Conversations can increase your sales. Sift Science ensures that conversations in your forums are actually from customers and prospects, and not from malicious visitors who post low-quality content. The software automates the process of preventing scammers and spammers from posting undesirable content that can impact the reputation of your business and brand. This means your site and community forum will get high-quality content that is relevant to the needs of potential buyers and customers.

Thwarts Promo Misuse

Promotions are an effective method to attract clients and boost sales. However, unscrupulous people may misuse promos, causing losses. With Sift Science, you can use real-time machine learning capabilities to accurately identify users who misuse your promos. Provide coupons and codes to trustworthy users and let them enjoy the benefits without facing any obstacles.

Product Features

  • Automatic notifications
  • Case management
  • Conversion rate optimization
  • Customer intent prediction
  • Data visualization
  • Device fingerprinting
  • Formulas
  • Fraud detection
  • Rest API
  • Sift score

Pricing

Payment Fraud Pricing

Discounts offered with annual contract, after monthly minimum is met.

Standard Plan

  • $0.07/order / $1,000/mo minimum spend
  • Analyst console for order reviews
  • Global data network
  • Live machine learning
  • User behavior analysis

Enterprise Plan – custom pricing

  • Volume discounts available
  • Analyst console for order reviews
  • Available uptime service level agreement
  • Custom integration support
  • Dedicated account management
  • Enterprise support options
  • Global data network
  • Live machine learning
  • User behavior analysis

Customer Support

  • Support Tickets