Describe who the software is best for - their role(s) within what kind of companies.
Our software-as-a-service is best for high-growth mid-market and enterprise companies that rely on digital experiences as a critical lever for their business. Our software is purchased by fraud managers, product managers, CTOs, COOs, CFOs, e-commerce managers, and others who want to increase digital trust, reduce fraud, grow revenue, and streamline fraud operations.
How does this software benefit them?
Our software makes it possible for online businesses to expand into new markets that were previously unavailable due to fear of risk. It also enables businesses to grow their revenue, while protecting themselves and their customers from fraud and abuse. Specifically, our customers use the Sift Science Digital Trust Platform to reduce payment fraud and chargebacks, prevent account takeover, eliminate fake accounts, and stop abusive content from being posted on their websites and apps. At the same time as reducing fraud, these customers are also able to accept more good orders, improve the user experience by removing roadblocks to conversion, streamline their fraud operations, and reduce manual review.
How technical do users need to be to use the software?
You don’t need to be technical. Our console is known for having an intuitive user-friendly UI that requires little training. It allows you to grasp the big picture of a user at a glance and dive into each user story. We highlight signals that make someone risky and also good, display a network view to understand connections between the users, and enable you to build custom fraud processes with less code and less cost than ever before.
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