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Sideview develops and sells software products that run on the Splunk platform. They are a main product is a powerful reporting and visibility solution for Cisco CallManager (aka Unified Communications Manager or CUCM), called "Cisco CDR Reporting and Analytics". The app is available as a free 90-day trial that you can install and set up yourself.
“Recently, the City of Henderson was troubleshooting an intermittent issue with call quality. These instances were proving impossible to capture in any traditional fashion. That is until we discovered the …
“A few years ago, my company invested in a Cisco phone system, which was the first time I’d worked with one. When it came to selecting a reporting solution, I …
“I was looking for a CDR software package to assist with troubleshooting calls and providing detailed insights and kept running into options that were more focused on other solutions like …
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