"Teams having separate workflows has been big, because in the past, we've had one workflow that we tried to apply across all teams. The workflow wound up with some weird naming conventions, because of things like how a marketer will think of a task as 'done', and an engineer thinks …

"The API provided by Shortcut is extensive. Anything you can think of wanting to accomplish as a human in Shortcut, your code can accomplish with the API. Because of this, we have been able to very easily build integrations into our own tools and processes, which has made Shortcut part …