242 ShippingEasy Testimonials

“Howdy and a Very Fine Austinian Day to you, Katie May! I was directed via a follow up email from ShippingEasy to perhaps write CEO Katie May, and thus, this email. I simply want to thank you for the wonderful product you’ve created–it has helped our shipping efficiency immensely at EcoEnclose (www.ecoenclose.com — we’re a manufacturer and distributor of ecologically-sound shipping supplies, such as corrugated boxes, mailers, tapes, papers, et cetera). Additionally, the FlatGreen pricing has been a fabulous bonus sweet! Furthermore, whenever I do have the need to interact with ShippingEasy customer support, your staff is always on top of the situation in a prompt and courteous fashion…me gusta! It’s wonderful to have people like that on your team, I’m sure. Specifically in this auto-generated request for me to contact you, Melody was a pleasure to hear from, informative, and diligent in response time. Yay! My inquiry relates to being able to place our EcoEnclose logo on our shipping labels, which alas at this time is not a possibility due to some issue with Endicia. I’m sure you’re actively attempting to resolve this, and once accomplished, that will be a lovely piece of frosting to add to the ShippingEasy cake. My condolences regarding the terrible flooding in Texas. A big buenos dias to that marvelous, weird, beautiful capital city of Austin."

“ShippingEasy’s system is super easy to understand and use. It helped me reduced my Shipping & Handling time more than half. In addition they have a great support team. Whenever I have a question they are just a button click away! In today’s age it takes hours to get a hold of USPS. It is relieving knowing that you have a support team standing behind you whenever you need them."

“One of my customers wanted overnight delivery of an item. I went to the post office and was given the rate of $28.85 for Priority Mail Express next day service. I returned to the shop and got the rate off Shipping Easy of $18.26. I was so shocked with the difference for the SAME service, I called Shipping Easy and asked if the two quotes were for the same service. If the significant savings weren’t enough to persuade you to use Shipping Easy, then I would add the comment that the Shipping Easy staff is easy to get ahold of and very helpful in answering my questions. I could not be happier with my savings through Shipping Easy and with their outstanding customer service. Thanks.”

“I would love to share that I Just LOVE ShippingEasy. This has opened a whole new range of opportunities for me and my business. As a stay at home mom selling online it’s critical that my time is used properly. This service is easy and the staff is great! I am so very glad I signed up and saving myself about 2.5-3 hours a day printing and marking labels. Now it’s done in about eight minutes.”

“When I first started selling online, I was limited to the shipping options of my digital payments processor and the postal service. These options fell short in a number of ways, especially when shipping to Canada or when a heavy shipment just needed to hop over to a nearby state. Thanks to ShippingEasy, I am able to easily access all of the services offered by my carrier, including regional flat rates, making a heavy box easily go from Louisiana to Texas for under $8 — in just 2 days. No hassles with ground freight and no troubles with paying as the folks at ShippingEasy make it as simple as buying postage from Endicia with my credit card. My international customs forms can be entered on the ShippingEasy website almost as easily as using the website’s Quick Ship to post to a nearby town. It sounds hard to improve on this, but wait, there really is more! ShippingEasy’s great reps have called me all along the way to make sure I understood all of the features they have and that I’m getting the most out of my shipping expenses. They have to do this for everybody, as I am a tiny customer just ramping up sales in his spare time and it had to cost more salary for the people’s time who helped me along the way than the profit I’m giving them. I’ve called for support and emailed for support and found both ways get quick results. Emailing is convenient if you are busy and don’t want to chat on the phone (my early morning mind isn’t up for phone chats), but the phone calls have always been answered quickly. If the person answering didn’t know the answer to my question, they’d let me know an answer would be forthcoming and didn’t put me on hold or otherwise tie up my time. Within a handful of minutes, the phone would ring with the answer provided. Top service must be their motto. If this isn’t enough to get ShippingEasy a shot, let me close by saying it’s great how they’ve shaved more off my shipping costs than I could’ve expected. The more a shipment would’ve cost, the more I save, but even a simple legal flat rate envelope is 25¢ better than the best rate I’d gotten anywhere before, including the discounted rates at eBay. I am looking forward to a long relationship with ShippingEasy and the wonderful reps I’ve come to think of as my professional shipping services team – and that kind of confidence means I don’t have to even think about a whole area of my business. It’s wonderful!”

“Love it. Couldn’t do business without it. Top reason why we’re so happy with this app? FANTASTIC, fast, friendly, knowledgable customer support!”

“I switched from ShipStation about a month ago and could not be happier with Shipping Easy! The tech support is fantastic and the app is very easy to use. We had it set up in a matter of minutes. I only print labels using a Dymo LabelWriter 4XL and the techs worked with me until we got the ConnectEasy feature working correctly with my Mac computer. The best part is that I have all three marketplaces for the same fee of only $29 (ShipStation wanted $25 per marketplace!). If you are thinking about a new shipping program, give this one a try!”

“We started with Shipping Easy when they first launched and have never had second thoughts with our choice. It’s the best streamlined shipping platform we’ve ever used and their customer service is amazing! We highly recommend you give them a try.”

“Shipping Easy with Endicia totally changed our lives. Had we known how easy it was to ship quickly and avoid the post office lines we would have done this 7 years ago. The staff has also been extraordinary with customer service, available for calls and immediate email responses. A fantastic modern product with “amazon-like” customer service. Impressed.”

“The support team is amazing at troubleshooting and keeping you in the loop. I’ve been with ShippingEasy for over a year now and absolutely love working with them."

“I am very happy with ShippingEasy and their customer support. They make resolving third party issues, such as those with QuickBooks, easy. Most other companies are too bureaucratic and send you all over the place, expecting someone else to solve the problem. Thank you for taking responsibility with your customers!”

“I wanted to express how grateful I am that someone from your company reached out to us at the end of the summer to tell us about your services. This year we had received some great press in prominent publications and online just prior to the holidays, which impacted our sales. We are a small but growing nonprofit organization and I wear many of the hats myself, including fulfillment. I just had to let you know that I would have had a nervous breakdown without the help of your app integrated with our Shopify store. It simplified my life tremendously, and the added bonus that it can handle international shipments as well was the sweetest icing on the cake, ever! I used to struggle with all of the paperwork for customs and now I don’t have to. Easy peasy. ShippingEasy is just that."

“We have been using ShippingEasy for over a year now. It’s easy to use & integrates with multiple channels seamlessly. I have called a few times with some questions on how-to & always received a prompt follow-up & answer to my inquiry. I also didn’t think the rates could get any better than Commercial, but when we had to upgrade to the $29/mo plan — I received better rates on Priority & Express, which has paid for the service. They always offer great tips, up-to-date info & make it easy for small business to save on shipping in every way possible.”

“I have been shipping with Shipping Easy for 3 months so far. The technicians are very knowledgeable and extremely patient helping with any issue that may arise. In the short time I have been with them, I have saved much more than my monthly fee…each month. I was skeptical at first, but now I am a strong advocate of their company. Although every single one of the technicians have been great, I have found Matt to be incredibly helpful and knowledgeable. Thank you for everything you guys do.”

“I’m sorry I didn’t find ShippingEasy earlier! They have made our lives so much easier! Saves a ton of time and easy to set up and use. I highly recommend it anyone who ships product, online OR offline.”