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ServisBOT

Read 22 ServisBOT reviews and testimonials from customers, explore 8 case studies and customer success stories, and watch 1 customer videos to see why companies chose ServisBOT as their Conversational AI

ServisBOT Conversational AI Platform helps businesses automate interactions across customer and employee journeys using AI. From acquisition to servicing to retention, their AI-powered solutions for insurance, financial services, energy & utilities, telco, travel and other sectors use automation combined with virtual assistants/chatbots to simplify key processes, achieve higher efficiencies and streamline operational costs, while driving growth and loyalty. Their multi-bot architecture makes it easier to create and manage conversational AI experiences, across multiple NLPs in complex enterprise environments and supports ease of scaling and improved bot performance without sacrificing quality. Their platform offers a suite of tools and services that enable IT and businesses to easily build digital/virtual assistants/chatbots, improving customer/employee engagement across all channels (web, mobile, SMS, social, voice). The platform is built on an enterprise-grade architecture that supports centralized security, integration and deployment.

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  • 22 Testimonials View
  • 8 Case Studies View
  • 1 Customer Videos View
Customer Rating Review Score based on 1334 reference ratings
4.8/5.0 (1334)

22Testimonials

  • "Choosing to have their queries resolved via self-service and not go to live chat leads us to believe that borrowers are satisfied with the bot. Another indicator of borrower satisfaction …

    Lou Sigillo Senior Vice President

  • "Whenever one of our partners experiences an outage, this results in a higher level of live agent chats than the 40% that we see normally. This data presents a huge …

  • “In an average month, our customer service team handles around 60,000 queries via live chat. We needed to find a way to rapidly scale to support any increases in traffic.”

    Lee Willis Head of UK Customer Services
21 more testimonials currently locked

8 Case Studies

  • Chatbots Offer A Fast & Efficient Self-Service Experience For Merchants

    Jennifer Doyle Head of Digital Platforms

  • Putting Ai-Powered Chatbots In The Driver’s Seat Of Customer Engagement

    Louise McCormack Customer Lifecycle Manager

  • Ai Bot Assits Borrowers and Achives 75% Containment Rate

    Joshua Reicher Chief Digital Officer
7 more case studies currently locked

1 Customer Videos

  • AA Ireland - Customer Sucess Story (Louise McCormack - Customer Lifecycle Manager)
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    Louise McCormack Customer Lifecycle Manager
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Additional ServisBOT Information & Resources

Read ServisBOT Reviews, Testimonials & Customer References from 22 real ServisBOT customers.

Browse ServisBOT Case Studies, Customer Success Stories, & Customer References from 8 businesses that use ServisBOT.

Watch ServisBOT Customer Videos to learn why 1 businesses chose ServisBOT.

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