“I was searching for something that could improve the overall experience from the customer perspective and from an agent efficiency (cost per ticket) viewpoint. In my eyes, Hark was the best solution on the market that allowed me to build my own custom workflows and launch within minutes.”

“If I was to explain Hark to a friend or someone that's potentially interested in it, the way I would explain Hark is that it allows your customers to communicate with you in a way that comes natural to them. And because it comes natural to them, you're getting much …