Hark Testimonials

“If I was to explain Hark to a friend or someone that's potentially interested in it, the way I would explain Hark is that it allows your customers to communicate with you in a way that comes natural to them. And because it comes natural to them, you're getting much richer data at the end of the day to make the experience that much better for your customer because there's less guessing and there is more time allocated to connecting with your customer.”

"The additional context of tone that we get upfront in video or voice recordings, which is often hard to interpret in text, is invaluable to our front-line team. Hark has made understanding customers' needs easier and ensures our team can provide an elevated, efficient, and personalized customer service experience. Hark has helped improve our customers' experience with our service and has also helped improve the working experience for our agents, which is truly a win-win!"