Hark Testimonials

“If I was to explain Hark to a friend or someone that's potentially interested in it, the way I would explain Hark is that it allows your customers to communicate with you in a way that comes natural to them. And because it comes natural to them, you're getting much richer data at the end of the day to make the experience that much better for your customer because there's less guessing and there is more time allocated to connecting with your customer.”

"A key area the ‘phone’ fell short was capturing Voice of the Customer. We could share snippets of conversations internally, but there was not enough insight or context for us to act on."