Read 12 Hark reviews and testimonials from customers, explore 6 case studies and customer success stories, and watch 3 customer videos to see why companies chose Hark as their undefined

Hark is a New York-based startup that make the authentication process frictionless and bring video to life as the first step in the CX journey. Hark is a technology startup that offers a unique solution to streamline support ticket management. The company operates in the customer service industry, serving businesses that rely heavily on customer support systems. Hark's primary offering is a customizable workflow system that collects relevant information for every support scenario, thereby making the ticket management process more efficient.

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Customer Rating Review Scorebased on 320 reference ratings
4.8/5.0 (320)

12Testimonials

  • "The additional context of tone that we get upfront in video or voice recordings, which is often hard to interpret in text, is invaluable to our front-line team. Hark has made understanding customers' needs easier and ensures our team can provide an elevated, efficient, and personalized customer service experience. Hark has helped improve our customers' experience with our service and has also helped improve the working experience for our agents, which is truly a win-win!"

    Michelle ZimmerCustomer Service Manager
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6 Case Studies

  • How Branch Furniture Improved Resolution Time and Increased Agent Efficiency with Hark

    Keisha BartremDirector of Customer Service
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3 Customer Videos

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Additional Hark Information & Resources

Read Hark Reviews, Testimonials & Customer References from 12 real Hark customers.

Browse Hark Case Studies, Customer Success Stories, & Customer References from 6 businesses that use Hark.

Watch Hark Customer Videos to learn why 3 businesses chose Hark.

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