Hark is a New York-based startup that make the authentication process frictionless and bring video to life as the first step in the CX journey. Hark is a technology startup that offers a unique solution to streamline support ticket management. The company operates in the customer service industry, serving businesses that rely heavily on customer support systems. Hark's primary offering is a customizable workflow system that collects relevant information for every support scenario, thereby making the ticket management process more efficient.
"A key area where Hark made a significant impact was reducing back-and-forth interactions. Before Hark, customers provided minimal information, necessitating multiple exchanges for details like photos. Hark’s platform streamlined this for us!"
Read Hark Reviews, Testimonials & Customer References from 12 real Hark customers.
Browse Hark Case Studies, Customer Success Stories, & Customer References from 6 businesses that use Hark.
Watch Hark Customer Videos to learn why 3 businesses chose Hark.