59 Secureworks Testimonials

"Our experience with Secureworks Taegis ManagedXDR has been world class. Having the Secureworks global SOC available 24/7 as an extension to our security team along with around-the-clock monitoring of our alerting has drastically improved our response capabilities."

"The expertise of the folks doing the work, the ones up at night, doing the analysis and detecting and preventing is reassuring to us. We didn’t want a team of network engineers. We wanted to partner with a team of experienced, dedicated cybersecurity experts."

"I would definitely recommend Secureworks to any of my peers that are looking for an MDR solution. The cost effectiveness and ability to execute has been second to none. Secureworks has definitely been the right partner for us."

"Secureworks acts as a force multiplier for us. To get this type of work we get from Taegis ManagedXDR, it would take us eight to a dozen bodies internally. For us, that’s a massive savings in workforce costs."

“If my team wants visibility into an investigation, they can go into Taegis and see exactly where the investigation is and the potential risk. It is transparent and easy to collaborate. The Secureworks security experts on the chat function are good at understanding what you are asking and helping you with it. The investigations are in plain English, and the explanations are really clear.”

“Secureworks brings a scale we can’t achieve alone and can spot things that we might overlook. That’s what we have experienced with some threats Secureworks has detected.”

"Working with the Secureworks team is a collaboration effort. They are always available and always more than willing to lend a hand when you need it most, when you're at risk and when there's a threat to your organization."

“When leadership asked about the cost of remediating ransomware, I projected around $2 million–each time–coming at a rate of 3-4 attacks per year. The total cost isn't just from ransomware, but from lost business. At a previous company, we were hacked and experienced an outage that lasted six weeks. We have 75 production lines. A similar incident here could cost millions of dollars per week.”

"The analytics that are there as part of the overall solution, the way they collaborate with our team on various threats that are being identified, and the way they give us an understanding of how we optimize our current products to further protect ourselves. These are some of the real benefits that we are getting."

"Secureworks, with its wealth of experience, introduced valuable insights into our discussions. We found ourselves in strong agreement on critical aspects such as incident response, threat hunting and the validity of security measures."

“We get access to a plethora of expertise, and that makes a big difference as it helps raise our own expertise and improve our cyber defense program.”

“It feels like you have a much bigger team. You have access to a 24/7 SOC, and it’s like messaging a colleague on your own team. It’s really valuable.”

"Secureworks has fortified our security systems. I know Secureworks will detect malicious activity and give us a heads up if something is not right."

“The support we got from Secureworks during the pandemic was unmatched. Secureworks went above and beyond for us. I have never seen somebody take care of a client in that way.”

“We’ve been able to demonstrate security maturity improvements. We’re ahead of where we need to be, and we see having the Secureworks MDR solution as being strategically linked to that goal.”