Screendesk

Read 3 Screendesk reviews and testimonials from customers, explore case studies and customer success stories, and watch customer videos to see why companies chose Screendesk as their

Screendesk is making customer support teams more productive. Screendesk enhances your helpdesk by allowing your customer support team to request & send screen recordings for async support and start live screen sharing sessions.

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Customer Rating Review Score based on 319 reference ratings
4.7/5.0 (319)

3Testimonials

  • "At Naker one of our main struggle when it came to bug reporting was to understand our user context. Screendesk helped a lot with that to recreate user flows, get …

    Nicolas Chief Executive Officer

  • "Before Screendesk, we needed one customer support agent to solve 100 tickets per week. Now an agent can solve 140 per week. Videos helped us drastically improve our one-touch resolution …

    Sylvain Head of Growth & Operations

  • "Screendesk helped us decrease the average replies per resolution. Thanks to videos and user contextual information, we removed on average two emails in our resolution processes."

    Mathieu Chief Executive Officer
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