“Was a brand new employee about a 10 weeks ago and I could tell that Scott’s Directory had far more bells and whistles than I was using. Decided to give their helpline a try. Upon calling, I was greeted by a kind and bubbly phone assistant named Rabiya. She taught me how to create and save company lists. That action alone saved me a lot of time. She would take a moment at the end of every call to point out a feature I was not familiar with. Rabiya also has a mind like an elephant. Sometimes I would call weeks apart but she would remember our previous topic and would choose to review it for double understanding on my part. Scott’s directory has the kind of detailed information that helps me achieve my goals. Information is clearly and easily displayed for proper use. I'm very thankful good help and solid information is out there. This directory is the backbone of my success."