RazorSync, LLC, headquartered in Minneapolis, MN, is the market leader of field service software designed specifically for small and medium service businesses. RazorSync Mobile Field Service Management software is a powerful, easy to use and low cost cloud based desktop and mobile software solution that facilitates business management and interaction among team members in the office, field technicians and customers. The web app can be accessed from any browser on a desktop, laptop or tablet computer and runs on any iOS or Android tablet or smartphone.
ServiceM8 is a field service management app which empowers small businesses to thrive. It’s cloud-based software for field-based trades and home services businesses like electrical contractors, plumbers and pool care specialists. Field staff use the software via a native app for iPhone, iPad and Apple Watch. The ServiceM8 app is exclusive to Apple mobile devices.
ServicePower is an award-winning AI-powered field service management solution and has been recognized as a Visionary leader six times in Gartner’s Field Service Management Magic Quadrant. It enables delightful, transparent, and timely field service experiences for customers, while delivering significant operational efficiencies. Trusted by organizations around the world such as GE Appliances, LG, Hisense, and AIG, ServicePower provides the only SaaS platform that helps companies efficiently manage both employed and contracted workforces. ServicePower customers achieve results such as: • 40% improvement in customer satisfaction • 30% increase in jobs completed per day • 30% increase in first-time fix rates • 20% reduced time onsite Capabilities include real-time, intraday schedule optimization and mobile access tools for employed workforces, intelligent dispatching and contractor management and automated contractor reimbursement for contracted workforces. A consumer self-service portal, intelligent work order management, and analytics for data-driven decision making add to the suite’s capabilities. With almost 30 years of experience focused exclusively on field service, ServicePower provides the industry’s faster Return on Investment, and implementations are augmented through personalized professional services and devoted customer success managers for every customer.