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Hear is an AI-powered conversation intelligence platform designed for contact center managers. Trusted by enterprises, Hear delivers unrestricted insights, proactive intelligence, and a unified data source to transform contact centers. By analyzing 100% of customer conversations, Hear uncovers critical insights to boost revenue, improve customer retention, and enhance operational efficiency and compliance—all while ensuring enterprise-grade security at scale.
Julius is an AI Data Scientist that can analyze and visualize massive datasets, perform complex analysis like forecasting and regression, and even train ML models. Julius AI functions as a data analysis platform that helps you process Excel, CSV, PDF, and Google Sheets files without coding knowledge. You can ask questions about your data in plain language and receive visual insights within seconds.
Propense is an AI-powered solution that uses firms’ historical data, service offerings, internal initiatives, and market events to anticipate where clients have additional needs that a firm isn't currently serving. Propense uses AI-driven analytics, real-time market triggers, and historical service data to predict your clients’ needs and recommend the most relevant services your firm can offer in response.
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