"This has been an excellent project. It’s all about reducing time of outage. For a customer, they don’t care why their power’s out; they just want to know when it’s coming back. The faster we can figure out where it’s out, the faster we can repair it and get them back into service."
“At the same time, we wanted the same system to provide real-time meter data, local alarms, and a secure communications path for our AMR (automatic meter reading) members.”