Satrix Solutions is a consultancy dedicated to revealing actionable insights that boost loyalty, retention, and growth. Customized partnerships are executed with a clear vision – to cultivate companies people want to buy from and work for™ – and are underwritten by flawless execution of customer and employee feedback initiatives, trustworthy data, robust reporting, and objective recommendations that guide continuous improvement. Benefitting from the firm’s deep analytical capabilities and unrelenting dedication to service excellence, clients experience greater cultural adoption along with increased satisfaction, retention, expansion, and referrals. These powerful outcomes drive profitable revenue, which lead to higher valuations in the public and private markets.
“Forging a partnership with Satrix Solutions has enabled us to measure how well we’re doing and create a customer-centric culture focused on both innovation and improvement. With a structure and common language revolving around Net Promoter, our internal teams have been able to make significant improvements directly addressing our customers needs. The Satrix team has expertly guided Parchment, delivering key insights, and in a manner that truly demonstrates customer-centricity. The partnership has been invaluable.”




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Browse Satrix Solutions Case Studies, Customer Success Stories, & Customer References from 8 businesses that use Satrix Solutions.